Callo helps Shopify merchants notify customers using AI-powered voice calls triggered by order events. Instead of relying only on email or SMS, Callo delivers real-time order updates directly through phone calls. Merchants can enable calls for order confirmation, shipping, delivery, cancellations, delays, and pickup updates. Messages support dynamic placeholders such as customer name and order number. Callo includes call interval control, testing tools, and call logs.

• Automated AI voice calls for order status events
• Enable calls for confirmation, shipping and delivery
• Custom voice messages with dynamic placeholders
• Call analytics with success and failure tracking
• Smart interval control to prevent repeat calls