Reviews: Mega Callback

Customer reviews: Mega Callback

Reviews (19)

Overall rating

5

10
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What Merchants Think

Merchants consistently express strong satisfaction with the "Mega Callback" app, highlighting its effectiveness in enabling customer engagement and facilitating callback requests. Users frequently commend the app’s excellent customer support, describing it as responsive and willing to customize features to suit specific business needs. Many businesses, including those initially reluctant to adopt a callback function, report increased customer interactions and successful order finalizations since implementing the app.

Key Strengths

Highly effective in facilitating customer callbacks and engagement
Quick and helpful customer support team
Easy customization and integration with different website themes
Affordable pricing, suitable for businesses of all sizes
Simple setup process

Common Concerns

No significant drawbacks were consistently noted in the customer feedback provided.

Final Thoughts

"Mega Callback" is well-received by merchants for its robust functionality and exemplary support team. It offers a practical solution for customer interaction and order facilitation at an accessible price point, making it a recommended choice for businesses seeking to enhance their online service provision.

VMAT

Dec 04, 2023 on Shopify

The Mega Callback up is exactly what it needed. We are not a service company so we just wanted to easily allow customers to request a call back if they had a question regarding ordering a custom product. The Mega Callback support team was nothing but great - they quickly made some tweaks for us to better support our needs. If you need a call-back service - don't look anywhere else.

Idea giardino

Mar 30, 2023 on Shopify

Excellent app. !!!! The support service is responsive in case of assistance, satisfying you in every proposal. I recommend 100% !!!!!!

Stop-Vieillissement

Feb 10, 2022 on Shopify

I just updated my review to 5 stars, as the support has done a great job to make the app compatible with my Theme. The Apps look great, support is reactive, I was able to customize the widget suitable for my theme. So all looks perfect. I upgraded to a pay plan, as I consider this App the best for my use. there are Apps much more expensive without much more functionalities. So what do you wait for? Install it and see ! Tasa

Fronts by Sweden

Oct 30, 2021 on Shopify

Superservice, great app, great team who helped with the installing. I wrote a email and they answered and fixed on the same day :) Recomend!

Daewoo Security

Apr 20, 2021 on Shopify

Great app and great support team. All the changes we have requested have been made quickly and perfectly. We were not so motivated to add a call back function because our idea was to make a 100% online business, but almost 70% of the call back requests have been finalized with an order ( we sell alarm systems ). Go for it, it's worth.

Tzursteel

Jul 16, 2019 on Shopify

Its a great app and great support behind it. The call back feature does give visitors the comfort of a good customer service in your website.

aBeauty Clinique ®

Nov 09, 2018 on Shopify

I love this app, because it helps you to be in contact more easily with the potential customers. The app looks good on my website and the setup is very easy. Also, I must mention the great and fast support from the developers. The best part is that the app is affordable even for small business, and it is not priced for the number of leads that you get in a month (and it shouldn`t be).