Customer reviews: By the Numbers

<h3>What Merchants Think</h3> <p>"By the Numbers" is highly appreciated by merchants for its robust analytics capabilities, ease of integration, and exceptional customer support. Many users have reported that the app offers valuable insights that have transformed their business strategies and understanding of customer data. Merchants frequently highlight the dedication and responsiveness of the support team, noting they go above and beyond to tailor the app to their specific business needs.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support from Cyrus, Piam, and the team.</li> <li>Powerful analytics and segmentation features.</li> <li>Ease of integration with platforms like Shopify, Klaviyo, and Google Ads.</li> <li>Comprehensive dashboards and reporting tools.</li> <li>Affordability compared to similar analytics platforms.</li> </ul> <h3>Common Concerns</h3> <ul> <li>RFM segmentation model may not suit unique business models.</li> <li>Adjustments needed for specific business analytics requirements.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "By the Numbers" receives glowing reviews for its effectiveness in delivering actionable insights through its robust analytics and customer support. While it may require slight adjustments for unique business needs, the app stands out as a valuable tool for businesses seeking to enhance their revenue and customer understanding. It is highly recommended for businesses prioritizing growth and customer lifetime value.</p>

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Reviews (78)

Overall rating

5

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What Merchants Think

"By the Numbers" is highly appreciated by merchants for its robust analytics capabilities, ease of integration, and exceptional customer support. Many users have reported that the app offers valuable insights that have transformed their business strategies and understanding of customer data. Merchants frequently highlight the dedication and responsiveness of the support team, noting they go above and beyond to tailor the app to their specific business needs.

Key Strengths

Excellent customer support from Cyrus, Piam, and the team.
Powerful analytics and segmentation features.
Ease of integration with platforms like Shopify, Klaviyo, and Google Ads.
Comprehensive dashboards and reporting tools.
Affordability compared to similar analytics platforms.

Common Concerns

RFM segmentation model may not suit unique business models.
Adjustments needed for specific business analytics requirements.

Final Thoughts

Overall, "By the Numbers" receives glowing reviews for its effectiveness in delivering actionable insights through its robust analytics and customer support. While it may require slight adjustments for unique business needs, the app stands out as a valuable tool for businesses seeking to enhance their revenue and customer understanding. It is highly recommended for businesses prioritizing growth and customer lifetime value.

Needs No Label

Jan 30, 2024 on Shopify

Great App. Great guys behind it, they will give you all the time of day to understand what you can get from the app.

Wee Bookworms

Jan 24, 2024 on Shopify

Great app to help me manage my subscription business to see whats happening, see the real LTV and for sorting Customer win back.

100% SILK SHOP

Jan 08, 2024 on Shopify

Amazing tool! Cyrus and Piam were incredibly helpful and responsive, would recommend it to anyone looking to learn more about their customers and improve your sales strategies.

Blake Mill

Jan 04, 2024 on Shopify

We've recently started using By the Numbers and have been impressed with the ease of integration (no work required), ease of use, video tutorials and with the fast and relevant customer support. The development team listens to feedback and will make changes and enhancements where it makes sense which has been a refreshing surprise. Keep it up guys.

Ferguson's Irish Linen

Jan 03, 2024 on Shopify

As a company from 1854, We have a large data base of customers spanning back until when emails were invented. Our oldest customers have been around longer than the living members of staff have. This app has been the perfect, easy to use out of the box data app to help us know. A) Who is worth the most, B) Who is starting to slip C) How often they come back and when we should chase up... among a lot of other factors. The true ROI of AdWords being just another factor this app provides us for a fraction of the price of the other one we used before. Highly recommended and also recommend reaching out to the team who are very helpful. Thanks guys.

Otherland

Feb 04, 2020 on Shopify

By the Numbers has been a hugely helpful app for our company - allowing us to create segments and cohort analysis we can't do with Shopify alone! And their support team (incl. Fred) is very responsive whenever we need additional features added, custom reports or have questions of any kind.