BuyScout AI Sales Agent

Develop by Shopify

Free plan available

AI-powered sales agent for personalized shopping and upsell solutions.

Personalized recommendations

Tailored suggestions

Real-time sales tracking

Upsell solutions

Customer question answering

Product detail explanations

Shopper intent data

After-sale assistance

About BuyScout AI Sales Agent

Launched Sep 22, 2025

Built by Shopify

Address

53 Frith Street, Soho, London, ENG, W1D 4SH, GB

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Description

The AI sales agent that knows your visitors, answers questions, personalizes, and upsells.

BuyScout® AI Sales Agent is your in-store sales representative. It answers customer questions, gives personalized recommendations, and drives upsells and cross-sells. BuyScout® knows your visitors with shopper data from our BuyScout® Browser Extension, creating a more natural, personalized shopping experience and lifting conversion — all with a one-click setup.

Answers customer questions and explains product details like an expert
Uses shopper intent and profile data to deliver tailored product recommendations
Suggests bundles, upgrades, and add-ons at the perfect time
Reduces returns and improves customer loyalty with after-sale assistance
Real-time sales performance tracking on the BuyScout Agent Dashboard

Pros

Provides personalized shopping experience with tailored recommendations.
Increases conversion rates through upsell and cross-sell strategies.
Easy one-click setup for seamless integration.
Answers customer questions and explains product details effectively, improving customer understanding.
Reduces returns and boosts customer loyalty with after-sale support.
Real-time sales performance tracking via the BuyScout Agent Dashboard.

Cons

Relies on accurate and comprehensive shopper data for optimal performance.
May require customers to install BuyScout Browser Extension for full functionality.
Potential privacy concerns related to data collection and shopper profiling.
Dependence on AI accuracy; incorrect recommendations may deter customers.