Zorp ‑ Stockout + AI Alerts

Develop by Shopify

Free plan available

Alerts for stockouts, delivery delays and order volume changes

Real-time notifications

Template selection

Automatic issue resolution

Custom resolution steps

Multiple notification methods

Ticket integration

Escalation timelines

About Zorp ‑ Stockout + AI Alerts

Launched Feb 11, 2024

Built by Shopify

Address

Wesley Chapel, FL, US

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Description

Stay ahead of stockouts, delivery delays, and order volume changes with AI powered store alerting.

Running a Shopify store can feel like juggling a thousand balls at once. Maybe you're facing a stock outage, delivery delays, or an unexpected dip in orders. Situations like these can leave your customers unhappy or even cause you to lose them. ZORP Alerts keeps you in the loop with real-time notifications about any hiccups. Better yet, it can automatically tackle these issues for you, following the resolution steps you've set up.

Choose a template: such as Delivery delay, Stockout or Order volume fluctuation
Select notification method: Opt for alerts via Slack, WhatsApp, Email, SMS, API
Ticket integration: Raise tickets effortlessly with ZORP, Zendesk, Freshdesk.
Custom resolution: Automate actions like ordering stock, emailing customer, more
Set escalation timelines: Prioritize urgent matters to ensure they're addressed.

Pros

Real-time notifications for stockouts, delivery delays, and order volume changes
Automates issue resolution based on pre-set steps
Supports multiple notification channels: Slack, WhatsApp, Email, SMS, API
Seamless ticket integration with platforms like Zendesk and Freshdesk
Customizable resolution actions such as ordering stock or emailing customers
Ability to set escalation timelines to prioritize urgent matters

Cons

May require initial setup time to configure resolution steps and notification methods
Potential dependency on the app for critical operational alerts
Integration with multiple platforms may introduce complexity for users unfamiliar with them
Notification overload if not tuned correctly, leading to potential alert fatigue