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Burq: Delivery Management logo

Burq: Delivery Management

Develop by Burq, Inc.
Free plan available

Offer on-demand delivery, instantly!

Seamless integration
Real-time tracking
Hassle-free delivery
Immediate or scheduled
2 Reviews
8.2
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About Burq: Delivery Management

Launched Aug 15, 2021

Categories

Delivery and pickup Order and shipping report Shipping Shipping rate Shipping rate calculator

Built by Burq, Inc.

Email :

devops@burqup.com

Privacy policy

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Introduction Video

Description

Fulfill more orders your way: Manage local delivery, drivers, and customer updates.

Power your Shopify store with fast, flexible delivery. Instantly access hundreds of top providers like DoorDash, Uber, Relay and more—all from one easy platform. Manage every order, automate routing, track deliveries in real time, and keep customers updated with branded SMS alerts. Use your own drivers or tap into Burq’s network to scale when you need it. Plus, get full delivery analytics and 24/7 support to keep operations running smoothly.

Power your Shopify store with fast, flexible delivery. Instantly access hundreds of top providers like DoorDash, Uber, Relay and more—all from one easy platform. Manage every order, automate routing, track deliveries in real time, and keep customers updated with branded SMS alerts. Use your own drivers or tap into Burq’s network to scale when you need it. Plus, get full delivery analytics and 24/7 support to keep operations running smoothly. more
  • Fast, no-code setup
  • Hundreds of delivery providers
  • Automated order routing
  • Driver Management, with multi-stop routing and batch delivery
  • Real-time tracking with branding

Pros

  • Provides on-demand delivery options for customers, enhancing user experience
  • Compiles drivers from multiple delivery providers ensuring flexibility and availability
  • Seamless integration within minutes, making it easy to start offering services quickly
  • Allows for immediate delivery requests or scheduling future orders, providing convenience
  • Up-to-the-minute tracking updates via web and SMS, keeping customers informed
  • Reduces wait times and operational headaches by dispatching the best driver for the job

Cons

  • Potential dependency on third-party drivers, which may affect service consistency
  • Limited control over the delivery process once the driver is dispatched
  • Possible integration issues with certain e-commerce platforms or existing systems
  • Customer service may vary depending on the third-party delivery providers' performance

Top Helpful Reviews

Baked Cravings

Sep 02, 2025  on Shopify

Great service, decent rates. I have used burq for over 3 years and one thing i love is the customer support.

Plant Party

Aug 21, 2024  on Shopify

I delete this app because we weren't using it enough for it to matter. They kept charging my card. I went to login and cancel and there's no way to cancel my subscription. BAD BUSINESS MOVE. Can't trust business like this when they're preying on small business'. CANT WAIT to MISS this CALL i'll be recieving in 24 HOURS to CANCEL. RIDICULOUS. SCAMMY.

Flor Keeps

Sep 07, 2023  on Shopify

Burq has helped streamline my business in a multitude of ways. From same-day delivery to integrated pricing models on my website, Burq has truly made the customer experience a positive one. The platform is extremely user-friendly and pricing is very fair compared to other courier services. Highly recommend!

Tisun Beauty

May 11, 2022  on Shopify

Decent shipping rates but has glaring issues regarding important factors. Support is almost nonexistent when facing issues such as endless pending status. A same-day delivery app should not take over an hour to reach back regarding a package that needs to be delivered before our store closes. To be specific, our issue was a simple one; our shipping status did not change from pending due to a formatting error from the delivery address. This one shipment took over 3 hours to be fulfilled, and it was over an hour until we finally got a response from Burq's support team. We had to personally deliver the package because of how long the wait was to be assigned a driver. Today we gave Burq its final chance. We waited for over an hour for a driver to be assigned and still had no luck. We switched to another delivery app and had a driver pick up the package in less than 20 minutes. Delivery requires consistency and communication. Nobody likes to make delivery a hassle. A delivery app should be able to take care of the logistics without having to be contacted constantly to get packages picked up.

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