EB | Easy Bundle Builder logo

Customer reviews: EB | Easy Bundle Builder

Develop by Skai Lama

Reviews (327)

Overall rating
4.9

What Merchants Think

The "EB | Easy Bundle Builder" app is overwhelmingly praised by merchants for its ease of use, intuitive interface, and the superior support team that stands ready to assist with customization and troubleshooting. It caters well to both novices and experienced e-commerce owners, simplifying the process of creating bundle options in Shopify stores. Many merchants who have tried multiple other bundle apps express satisfaction with this app's seamless setup, extensive customization options, and how it positively affects sales metrics like average order value (AOV).

Key Strengths

  • Outstanding customer support with quick response times and problem-solving capabilities.
  • User-friendly interface suitable for both beginners and advanced users.
  • Simple integration and setup process.
  • Ability to create various types of bundles, including complex and customizable options.
  • Significant improvement in average order value (AOV) due to effective bundling strategies.
  • Responsive design that integrates well with existing store themes.

Common Concerns

  • Occasional slow interaction and response from support outside of their business hours.
  • User experience on the admin panel could be improved, with some users noting repetitive customization steps.
  • Initial onboarding issues and glitches for a few users.
  • Some users report unexpected costs when app details indicate a free plan is available.

Final Thoughts

The "EB | Easy Bundle Builder" app stands out as a leading choice for merchants looking to add bundling capabilities to their Shopify store. It is highly recommended for its simplicity and powerful feature set, with customer support being a significant highlight. While there are some reported areas for improvement, the app's benefits far outweigh these concerns, making it a valuable tool for enhancing sales and customer experience.

Yves Rocher Azerbaijan

Apr 19, 2024  on Shopify

The app is very useful and their support team is great! Thank you very much!

CNC

Apr 18, 2024  on Shopify

They are great, this plugin allows my customers to choose their own products and build bundles, and if there is an issue, they can help you solve it quickly

Bici

Apr 17, 2024  on Shopify

The team is truly phenomenal! They are incredibly responsive and adept problem solvers. I highly recommend both them and the fantastic app they've created.

i-doit pro Store

Apr 17, 2024  on Shopify

So far the best and most configurable bundle app that I used. It solved all of my challenges. Anything missing was fixed by the developer, the chat support reaction was nearly instant!

Cove USA

Apr 16, 2024  on Shopify

Support team is very helpful, they help you dial in the appearance and answer any questions you've got. App also works very cleanly and looks way better than most options on the app store

Biora

Apr 15, 2024  on Shopify

Absolutely amazing customer service. They have a live chat that gives fast answers. I had a couple of requests and they were all resolved. The bundle work seamlessly as of now. I recommend 100%.

Sunflower Motherhood

Apr 12, 2024  on Shopify

Within minutes of having our new BYOB set up through Easy Bundle we had orders using the new service. We have had nothing but positive feedback from our customers. My experience setting it all up with Surya and Amit was superb. They helped me make every edit down to the nitty gritty of colors, bolding, italicizing, and customizing certain parts of the experience. I really don't like working with an app unless the service team is awesome and they are definitely that! One time Surya even stayed up in the middle of the night helping me fix something. These guys have worked really hard and made a few really incredible apps. We use this one, Fly Bundles, and Gift Lab. After using one of their apps, I got rid of our other ones that did similar things to their other apps so that I could work with them more. It's 5 star service and a 5 star app!

MySelfLoveBox

Apr 12, 2024  on Shopify

Exactly what I was looking for! Easy to set up and the perfect gift shop builder app. The support team is amazing, they quickly replied to all my questions and helped me changing some settings. Highly recommended!

Trotters Childrenswear USA

Apr 11, 2024  on Shopify

Amit and the team are fantastic! We've really struggled with implementing bundles on our site in the past, and Easy Bundles was the solution we were looking for. The functionality is spot on, and the support is 5-star!

Ewing Family Farm

Apr 10, 2024  on Shopify

Does It All!, After Months of trying other "Build a Box Apps" I finally found this one. This is the only App that I found that will work with Both Recurpay And Downpay My two selling Plan apps. Very pleased with support. App has allot of great features, I m using it for Build a meat Box both single order and subscription. Working well to increase My AOV by offering add ons to a main product. Has all the controls to only allow the addons to be purchased with the main product which is another feature that I really needed and was hard to find. Very good App and Team, Highly Recommend

Wellify Books

Mar 21, 2024  on Shopify

Easy Bundles is a great addition to our Shopify. The app is user friendly and we had no issues contacting their support team for questions - they are incredibly responsive. The design of our bundles page is wonderful as well - Easy Bundles makes it easy to offer our clients a bundle option for products

Prospector Popcorn

Feb 02, 2024  on Shopify

We are enjoying this app tremendously. Configuring the app to work on our site has been a very good experience. The App Developer support and communication has been really great so far. We appreciate all the work the App Developers are doing for us behind the scenes. It will really help our business and customers The app is not yet on our site. We are in development only. When the app goes live I look forward to adding more information to my review to highlight our real world experience. One feature we really like is the way the products appear in the cart. They appear as individual products and not just called 'bundle' or similar. This will help our customers, my fulfillment team, and will help with reporting. Very nice.

Top End Hampers

Jan 26, 2024  on Shopify

The app was really user friendly and easy to set up. There was some cosmetic issues where the text wasn't displaying correctly but the support team were really prompt in getting in to have a look, and then fixing it for me. I like the instant chat option to talk to the support team, its super helpful to get answers or help when setting up.

City Trees

Dec 18, 2023  on Shopify

Great product at reasonable prices. Sid and team are very hands on with support and make sure the app works exactly like you need it. This app helped us grow average order size and allowed customers to walk through each product type we offer. We sell a product with bundled services and in the past, clients overlooked the services and would have to place multiple orders. This simplified our operations and reduced allowed customers to pick everything at the time of initial order. Thanks for creating a great app.

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