Reviews: EB | Easy Bundle Builder

Customer reviews: EB | Easy Bundle Builder

Reviews (503)

Overall rating

4.9

5

377
4

7
3

1
2

3
1

7

What Merchants Think

The "EB | Easy Bundle Builder" app is overwhelmingly praised by merchants for its ease of use, intuitive interface, and the superior support team that stands ready to assist with customization and troubleshooting. It caters well to both novices and experienced e-commerce owners, simplifying the process of creating bundle options in Shopify stores. Many merchants who have tried multiple other bundle apps express satisfaction with this app's seamless setup, extensive customization options, and how it positively affects sales metrics like average order value (AOV).

Key Strengths

Outstanding customer support with quick response times and problem-solving capabilities.
User-friendly interface suitable for both beginners and advanced users.
Simple integration and setup process.
Ability to create various types of bundles, including complex and customizable options.
Significant improvement in average order value (AOV) due to effective bundling strategies.
Responsive design that integrates well with existing store themes.

Common Concerns

Occasional slow interaction and response from support outside of their business hours.
User experience on the admin panel could be improved, with some users noting repetitive customization steps.
Initial onboarding issues and glitches for a few users.
Some users report unexpected costs when app details indicate a free plan is available.

Final Thoughts

The "EB | Easy Bundle Builder" app stands out as a leading choice for merchants looking to add bundling capabilities to their Shopify store. It is highly recommended for its simplicity and powerful feature set, with customer support being a significant highlight. While there are some reported areas for improvement, the app's benefits far outweigh these concerns, making it a valuable tool for enhancing sales and customer experience.

Breev

Oct 13, 2025 on Shopify

Fantastic support and customer service, and also the best bundle app on shopify by far

TopJob

Oct 11, 2025 on Shopify

Easy to use, great customer support, especially Ankit. Fast, responsive and problem-solving.

fu:di

Oct 10, 2025 on Shopify

Great customer service and very easy to setup

La Jolie Maison

Oct 10, 2025 on Shopify

Had a problem last night that i self created, started the chat and within no time was able to speak to a nice human to sort this out. perfect customer service. Not a machine, but a very helpful person. All sorted. Thank you.

Belleza Jewels

Oct 09, 2025 on Shopify

They have really good support. Nitin was very helpful. He solved issue in minutes.

Handsome Scent

Oct 09, 2025 on Shopify

Ajay was absolutely incredible to deal with — genuinely one of the most helpful people I’ve come across. He took the time to help me customise my dream bundle exactly the way I wanted it. Super patient, great communicator, and really put in the extra effort to make sure everything was perfect. Couldn’t recommend him enough!

Varsity Gripz

Oct 09, 2025 on Shopify

Bathhouse Trading Company

Oct 09, 2025 on Shopify

The Tack Shop

Oct 09, 2025 on Shopify

great help and thorough, thank you so much!!

Velocity Supplies Co

Oct 09, 2025 on Shopify

Awesome bundle app. Recommend to everybody who's in need to build some awesome bundles to upsell.

Syuenart Staging Site

Oct 08, 2025 on Shopify

The system and the output is very nicely done, The customer service fast reply and easy to communicate too ! easy to use and understand. Easily to change style using CSS. very flexible and nice to use. User Friendly

LUNAIRE

Oct 08, 2025 on Shopify

Great app with amazing features and fantastic customer service!! thank you

Geek Grind Coffee

Oct 08, 2025 on Shopify

I am a new user and so far the app has exceeded my expectations and the customer service is quick and efficient. I would not hesitate to try this app!

Gullsluken

Oct 08, 2025 on Shopify

Good supportive team, answers quick. Solution covers all you need in a bundle builder.

The Sleep Spot

Oct 08, 2025 on Shopify

Ankit was very helpful in answering my queries. He's awesome!

ASUVI

Oct 07, 2025 on Shopify

Awesome app, easy to use, we also needed a few tweaks and they were quick to help get them sorted.

Shaze

Oct 07, 2025 on Shopify

Great app, very easy to use! We requested a few additional features that weren’t available by default, and Amit and Vaishnavi patiently listened to our requirements and delivered them within just two days. Thanks, guys!

GT Omega UK

Oct 07, 2025 on Shopify

Customer support is very quick and they are very professional. A very good app to use

The Donut Club

Oct 07, 2025 on Shopify

Great support, app does exactly what I need.

Charmed Jewellery

Oct 07, 2025 on Shopify

I love this app and the support is great!