Reviews: EB | Easy Bundle Builder

Customer reviews: EB | Easy Bundle Builder

Reviews (377)

Overall rating

4.9

5

229
4

5
3

1
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1

4

What Merchants Think

The "EB | Easy Bundle Builder" app is overwhelmingly praised by merchants for its ease of use, intuitive interface, and the superior support team that stands ready to assist with customization and troubleshooting. It caters well to both novices and experienced e-commerce owners, simplifying the process of creating bundle options in Shopify stores. Many merchants who have tried multiple other bundle apps express satisfaction with this app's seamless setup, extensive customization options, and how it positively affects sales metrics like average order value (AOV).

Key Strengths

Outstanding customer support with quick response times and problem-solving capabilities.
User-friendly interface suitable for both beginners and advanced users.
Simple integration and setup process.
Ability to create various types of bundles, including complex and customizable options.
Significant improvement in average order value (AOV) due to effective bundling strategies.
Responsive design that integrates well with existing store themes.

Common Concerns

Occasional slow interaction and response from support outside of their business hours.
User experience on the admin panel could be improved, with some users noting repetitive customization steps.
Initial onboarding issues and glitches for a few users.
Some users report unexpected costs when app details indicate a free plan is available.

Final Thoughts

The "EB | Easy Bundle Builder" app stands out as a leading choice for merchants looking to add bundling capabilities to their Shopify store. It is highly recommended for its simplicity and powerful feature set, with customer support being a significant highlight. While there are some reported areas for improvement, the app's benefits far outweigh these concerns, making it a valuable tool for enhancing sales and customer experience.

Friskhem

Jul 24, 2024 on Shopify

Helpful support :)

שטרנ'ס קפה

Jul 22, 2024 on Shopify

Works great, and the support also helped me a lot. recommended

Hello Sweets Candy

Jul 14, 2024 on Shopify

Amazing product and I have been recommending it to all my shopify clients for its ease of use and versatility. The staff and support team in particular are amazing have been very responsive. Definitely worth it 100%.

Celebrations

Jul 14, 2024 on Shopify

Awesome Bundle Builder and their Customer support is terrific.

Angsta

Jul 10, 2024 on Shopify

Good Understanding About the Product!!

G-Talent.Net

Jul 08, 2024 on Shopify

Estupenda APP, buscamos varias y hasta que dimos con Easy fue que todo se hizo más fácil y efectivo. El soporte de la APP es atento y usualmente muy rápido. Gracias

Tea Eats GmbH

Jul 08, 2024 on Shopify

developers have thought of every detail. Besides the amazing app, the customer support team is also great, with very fast response times and excellent support. Thank you, guys!

Southern Gifting Company

Jul 01, 2024 on Shopify

Very easy to work with and easy to schedule calls. Can get calls scheduled quickly and in most cases the very next day. The have had multiple calls with me to help me learn the product.

pakopako

Jun 29, 2024 on Shopify

Tolle App und sehr schneller Support! Vielen Dank!

Wapika Ranch Cattle Co.

Jun 27, 2024 on Shopify

service is great

Drunk Desires

May 20, 2024 on Shopify

Very great team! They have helped with customising my Build A Bundle page and the live chat is very responsive. Thanks for all of your help!

The Parcel Concierge

May 14, 2024 on Shopify

Brilliant app! Everyone was very helpful setting everything up and helped make all the changes I needed to get my hamper builder ready to go. 100% recommend

Dárková krabička

Apr 29, 2024 on Shopify

I'm switching from another app and I'm excited about the options I have now! The support is helpful and helped me with a number of requests to customize the app on my website. I recommend 5/5.

Paper and Word

Apr 26, 2024 on Shopify

SO good!! I had another bundler installed and it felt pretty mediocre, but I thought it was my best option. I downloaded this one just in case and it was IMMEDIATELY so much better! And so fast and easy to set up! I love how customisable it is too, so I was able to have it beautifully branded without any code! I did then ask my developer to add a little code to the button style so it matched the rest of my site, but she said this was also easy to do. I need to say a HUGE thank you to the team too, who helped me when I got myself in a muddle over the cart functionality. They have been really quick to respond and incredibly helpful, fixing all issues I had (and being lovely with it!). Already had great feedback from customers for ease (and fun!) of use!

Amilga

Apr 25, 2024 on Shopify

Amazing app! It's super easy to set up, support team is really responsive and quick! Really looking forward to test it out!

Yves Rocher Azerbaijan

Apr 19, 2024 on Shopify

The app is very useful and their support team is great! Thank you very much!

CNC

Apr 18, 2024 on Shopify

They are great, this plugin allows my customers to choose their own products and build bundles, and if there is an issue, they can help you solve it quickly

Bici

Apr 17, 2024 on Shopify

The team is truly phenomenal! They are incredibly responsive and adept problem solvers. I highly recommend both them and the fantastic app they've created.

i-doit pro Store

Apr 17, 2024 on Shopify

So far the best and most configurable bundle app that I used. It solved all of my challenges. Anything missing was fixed by the developer, the chat support reaction was nearly instant!

Cove USA

Apr 16, 2024 on Shopify

Support team is very helpful, they help you dial in the appearance and answer any questions you've got. App also works very cleanly and looks way better than most options on the app store