Bonafidio: UGC & Testimonials

Develop by Shopify

Free plan available 30 Days Free Trial

Authentic Customer-Generated Content for Effective Paid Media

Issue store credit

Automate email requests

User-friendly upload

Intuitive admin preview

About Bonafidio: UGC & Testimonials

Launched Sep 24, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Bonafidio helps you turn real customers into powerful marketing assets.

Bonafidio makes it easy to collect high-quality testimonials and UGC from real customers. Create a branded landing page where customers can effortlessly submit content and receive an incentive. Use that content across your site, emails, and ads—without manual follow-ups or clunky workflows. Skip the actors and overpriced UGC agencies. Bonafidio delivers real content from real customers that converts—at a fraction of the cost.

Collect real customer testimonials and UGC automatically
Incentivize submissions with discount codes or PayPal cash
Gain full usage rights with built-in customer legal opt-in
Manage and curate submissions in a simple, central dashboard
Use content in ads, emails, product pages, and social media

Pros

Increases Return on Ad Spend (ROAS) by up to 50-100%
Ad creative is authentic and engaging, differentiating it from other generic content
Helps source and license a steady stream of high-performing ad content at a lower cost
Automates email requests to customers, making the process efficient
Automatically issues store credit or discount code as an incentive, encouraging customer participation
User-friendly upload page for customers, simplifying the creative brief process
Intuitive admin interface for easily previewing and downloading video content
Developed specifically for media buyers by media buyers, ensuring relevance and effectiveness

Cons

Lack of detailed reviews, making it harder to gauge overall user satisfaction
Potential dependency on customer response rate for video content
Possible learning curve for setting up initial automated processes and incentives
The app's effectiveness may vary depending on the industry and customer base
Limited information on additional features or customizability options

Top Helpful Reviews

Neso

Aug 11, 2025 on Shopify

In just a few months of using Bonafidio, we've been able to collect a wide range of amazing content from our customers—whether they're setting up Neso tents at the beach, while camping, or out on the sports field. It's been a game-changer for us. We've primarily used this content in our social advertising, and it’s quickly become the best-performing creative in our account. The results speak for themselves. Our customers are drawn to the authenticity. There’s something powerful about seeing real people use and love the product in the wild. Bonafidio makes it easy to tap into that authenticity at scale.

Patara Shoes

Aug 06, 2025 on Shopify

We’ve been using Bonafidio throughout 2025, and it’s been a valuable tool for sourcing high-quality, authentic content—and honest feedback—from our customers. Each month, we get 5–10 great submissions of people showing off their Patara collections and sharing what they love about the look, comfort, and versatility. It’s also been a great way to see real customers wearing our products. This kind of content outperforms polished studio shots or influencer posts in our social ads, driving stronger engagement and better overall performance.