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Customer reviews: BLOOP Aff & Referral Program

Reviews (162)

Overall rating
4.9

What Merchants Think

The BLOOP Aff & Referral Program app is highly regarded by merchants for its ease of use, user-friendly design, and excellent customer support. Many users appreciate how straightforward it is to set up and manage referral programs using this app. While primarily aimed at small to medium-sized businesses, the app's features have been effective in increasing customer engagement and driving sales.

Key Strengths

  • Easy to set up and navigate, making it ideal for users with limited technical expertise.
  • Strong customer support team, highlighted by individual members like Jennie and Jena, who are praised for their responsiveness and problem-solving skills.
  • Excellent integration with Shopify stores, allowing for seamless functionality.
  • User-friendly interface with customizable features.
  • Free plan availability with substantial features suitable for new stores.

Common Concerns

  • Limited customization options when using custom themes, particularly with fonts and styles.
  • Basic reporting features, with some users desiring more advanced analytics.
  • Potential issues with email templates that require modifications to align with store branding.
  • Fraud risk, such as customers exploiting referral systems.

Final Thoughts

Overall, the BLOOP Aff & Referral Program app receives a positive reception from users, who find it an effective tool for boosting customer engagement through referrals. The combination of an easy-to-use interface, robust customer support, and essential features make it a valuable asset for small to medium-sized online businesses. As it continues to evolve with user feedback, BLOOP has the potential to address its current limitations and become an even more powerful referral program solution.

The Dung

Dec 28, 2023  on Shopify

My second app with this developer and again i've had outstanding customer service on both apps. I've needed a couple of adjustments that were outside of the UI and both times they've been done for me extremely quickly on the backend.

CannaIbiza

Nov 21, 2023  on Shopify

This is a well designed app that is quite easy to set up and customize. If a user has any issues, the BLOOP customer service are on hand: friendly, quick, effective, and a pleasure to work with. Overall, 5 stars!

KBlessd Butters

Aug 13, 2023  on Shopify

Jena is absolutely WONDERFUL!!! I haven't made the app live yet to know that it works (I will in 2 days), but her response time and customer service are EXCEPTIONAL!!! She responded quickly, answered all of my questions (and continues to), and her follow-up skills are on point. I'm very impressed!

Southern Candle Company

May 16, 2023  on Shopify

I was a little worried at first, but customer service helped me, and I'm very pleased. I haven't finished my settings, but I'm eager to get going.

Tapered Menswear

Apr 28, 2023  on Shopify

Amazing app and even better support. Jolie was fantastic in guiding me through set up and the app itself has great features for the price point. Highly recommend.

Maternelle

Oct 28, 2021  on Shopify

I love this app, it's easy to set up and does exactly what I need. My refer-a-friend page looks great! I also recommend their customer service, Paige answered all my questions and was super friendly. Thank you for your patience!

Mets Wijnen

Sep 17, 2021  on Shopify

Does what it promises and on top of that offers great support if you have questions or difficulties setting this up!

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