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Customer reviews: Biscuits Bundle Builder

Develop by Sundae Lane

Reviews (51)

Overall rating
4.9

What Merchants Think

Merchants have expressed overwhelmingly positive feedback for "Biscuits Bundle Builder." After trying numerous other bundle apps, users frequently emphasize how the app exceeds expectations with its robust features, ease of use, and seamless integration with their store themes. Merchants consistently commend the unparalleled customer support, particularly highlighting the exceptional responsiveness and assistance provided by Anthony and the team. The app is often praised for its significant contribution to increasing sales and enhancing customer satisfaction, leading many to highly recommend it as a top choice for bundle solutions.

Key Strengths

  • Outstanding customer support – quick response times and proactive problem-solving.
  • Highly customizable with versatile bundling options and impressive product imagery features.
  • Easy to install and seamlessly integrates with various store themes.
  • Affordable pricing compared to similar apps, offering excellent value.
  • Proven to significantly boost Average Order Value (AOV) and overall sales.
  • Consistent updates and feature enhancements based on user feedback.

Common Concerns

  • Initial setup may require assistance for certain store themes.
  • Some users encountered integration challenges with other apps, although support effectively resolved these issues.

Final Thoughts

Overall, "Biscuits Bundle Builder" has been exceptionally well-received by merchants for its comprehensive feature set, ease of use, and outstanding customer service. It stands out as a powerful tool for boosting sales and enhancing customer satisfaction, making it a highly recommended solution for Shopify store owners looking to implement effective bundle options.

Smart Caregiver

Apr 05, 2024  on Shopify

Great app with wonderful customer service! Anthony was very kind and helpful. When we had an issue they built our feature into the app as an update. Highly recommend!

Anastasia’s Kouzina

Apr 02, 2024  on Shopify

This app was an absolute lifesaver for easily creating bundles for custom gift hampers. I tried a few others, but none come even close to this one. Setting it up was a breeze, and I was impressed by how smooth and user-friendly the workflow is. Visually, the bundle layout on my website looks amazing. The others I tried looked clunky compared to the clean look of Biscuits, which fits perfectly with my theme. Honestly, this app has saved me so much time and frustration. I wish I'd found it sooner! I'd also like to give a shoutout to Anthony. He was incredibly responsive and went out of his way to help, even accelerating the implementation of the drag-and-drop reordering function when I enquired about it. If you're looking for a product bundle app, I highly recommend Biscuits!

EM'S Cookies

Mar 21, 2024  on Shopify

Was genuinely impressed by this wonderful app. The team - Anthony fulfilled all my requests promptly, demonstrating remarkable speed and efficiency. What I appreciated most was its affordable pricing. It also have easy customisation options, allowing me to seamlessly integrate it with my existing theme and products. A great find for anyone looking for mix & match feature!

Tefui Convenience Store

Feb 26, 2024  on Shopify

The app does exactly what it's supposed to do. Even though we had complex bundling requirements for our website, Anthony went above and beyond to try and find a solution for us. We basically require a complete new app to be developed for our purpose. Anthony went above and beyond and was readily available to answer and question and support with the installation. The guy is a gentleman and true professional. I highly recommend the app. Very clean software as it did not impact on our themes, products and backend settings (compared with some horror stories I have heard). 10/10 for the app and his support/work ethic. Tefui.com

Pets Paradise

Feb 22, 2024  on Shopify

My journey with Biscuit has been nothing short of extraordinary, especially due to the unparalleled support and proactive measures taken by their team. Initially, I encountered a specific issue with the app that seemed to hinder the seamless integration within my store's unique setup. However, the experience that followed not only resolved my concerns but also highlighted the exceptional dedication Biscuit's team has towards their users' success. From the moment I reached out to Biscuit's support team, I was met with a level of attentiveness and expertise that was both reassuring and impressive. The team didn't just offer a workaround or a temporary fix; they took it upon themselves to handle the issue directly, ensuring that my store's operations were not disrupted. This hands-on approach to customer service is a rarity and something that deeply impressed me. What truly set Biscuit apart, though, was their commitment to a long-term solution. Recognizing the potential for other stores to encounter a similar issue, the team at Biscuit didn't stop with just addressing my problem. They went a step further by rolling out a specific update designed to eliminate this obstacle not just for my store but for any other store that might face the same challenge in the future. This proactive approach to not just solving problems but preventing them altogether speaks volumes about their commitment to user satisfaction and continuous improvement. The update was implemented swiftly and seamlessly, demonstrating Biscuit's agility and their understanding of the importance of uninterrupted service for e-commerce businesses. This level of support and foresight in development has not only enhanced my trust in Biscuit as a tool but has also provided me with peace of mind knowing that the app is designed with the user's best interest at heart. Biscuit's team has set a new standard for what excellent customer support looks like in the e-commerce space. Their willingness to go above and beyond, coupled with their ability to foresee and mitigate potential issues, has significantly impacted how I view the importance of vendor support in the success of an online store. The experience has transformed my perception of Biscuit from just another Shopify app to an essential partner in my store's growth and success. In light of the exceptional support and the proactive measures taken by Biscuit's team, I am compelled to commend their dedication and to recommend Biscuit as not just a powerful bundle builder app but as a partner committed to the prosperity of its users' businesses. The confidence and assurance that come with using Biscuit have made a substantial difference in my store's operations, making it a 5-star experience in every aspect.

Aphrodite's Apothecary

Feb 09, 2024  on Shopify

This app does exactly what I need it to do and at an affordable price. So many other bundle apps are either limited or provide an ugly widget. This one allows me to create mix and match bundles where my customers can choose what goes in it for a set discount. Anthony was extremely helpful with an issue that I had and went above and beyond for me. 100% Recommend!

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