Reviews: BS ‑ Better Shipping

Customer reviews: BS ‑ Better Shipping

Reviews (84)

Overall rating

4.7

5

10
4
3
2
1

What Merchants Think

Merchants generally have a positive perception of "BS ‑ Better Shipping." They emphasize the app's ability to handle complex shipping configurations with ease, particularly praising the outstanding customer service offered by the support team. Many reviews highlight the app's flexibility and efficiency in managing diverse shipping needs.

Key Strengths

Excellent customer support with prompt and effective responses from staff like Jess and Peter.
Comprehensive settings and rules that cater to a variety of shipping requirements.
Ability to configure shipping on a per-product basis.
Simplifies complex shipping configurations for large product ranges.

Common Concerns

Occasional issues with rules not working as intended, though typically resolved quickly by support.
Potential need for assistance in initial configuration due to complexity for some users.

Final Thoughts

Overall, "BS ‑ Better Shipping" is highly recommended by merchants who appreciate its comprehensive shipping features and exceptional support. While there may be nuanced challenges during configuration, the responsive team ensures these are addressed swiftly, making the app a valuable asset for businesses with varied shipping needs.

SkyHome24.de

Jun 04, 2025 on Shopify

I needed help during the configuration since we only want to ship to specific zips in Germany. Now everything works! Jess did a great support job! Thank you!

Sixtrees

Mar 27, 2025 on Shopify

Excellent customer service with quick responses that are articulated well. I would certainly recommend!

Float Mushrooms™

Mar 22, 2025 on Shopify

Excellent support. Knowledgeable staff. I worked with Peter, who assisted me with my shipping needs. He guided and deployed the necessary configuration, making it fast and easy. The product has a lot of settings for many shipping needs and rules, and I highly recommend it.

UCS Spirit

Jan 06, 2025 on Shopify

Peter, Jess and team have been very helpful. Helped us configure a difficult shipping scenario. Better Shipping provides a way to set up per product shipping that no others seem to.

TEMP-TECH

Dec 08, 2024 on Shopify

I have been using this app for the last few years and have found the support and responsiveness to be fantastic!

Aquacadabra

May 01, 2024 on Shopify

We love this app! We have a big range of shipping rules we need for our products and the app is perfect. Had an issue recently where a rule seemed to not be working as intended and Jess was super helpful and quick resolving it for us.

The Roost UK

Feb 22, 2024 on Shopify

10/10 would recommend. Better Shipping has been such a great app choice and the team are fantastic. We needed to change our shipping process and Peter and the team were readily at hand to help us. We have over 7000 products and they have been so kind, even testing things for us. Anyone who is considering using this app I would highly urge them to consider it!

Water Tiger

Dec 09, 2023 on Shopify

5 out of 5 stars . The service I received was amazing, it’s makes our check out seamless and it’s so easy to use

1UWish4

Nov 29, 2023 on Shopify

Peter and Jess are the BEST. Better Shipping app does exactly what the description states and more. I'm not an computer expert so I had a lot of questions. Peter and Jess helped me and actually they set up the shipping on my website. They provided diagrams so I could see what they were talking about. FAST response usually less than 24 hours to ALL my emails/questions. Prior to going with Better Shipping I reviewed other shipping apps and I'm glad I went with Better Shipping. I HIGHLY RECOMMEND Better Shipping app for ALL your shipping needs.