Bestchatbot adds an AI chat assistant to your storefront that answers customer questions using your product catalog and the provided knowledge base. Shoppers can search and get product recommendations, check order status and tracking, and view their account details and saved addresses. Logged-in customers get personalized answers about their own orders and profile. When a question needs a person, the chat hands off to your team. The app is read-only and never changes your store data.Shoppers

• Shoppers can search your catalog and get product recommendations in chat.
• Customers can check their order status and tracking without leaving the chat.
• Logged-in customers can view their account details and saved addresses.
• Chats hand off to your team when a shopper needs to talk to a person.
• Read-only access that never changes your store or customer data.