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Customer reviews: BackupMaster Backups

Reviews (126)

Overall rating
5

What Merchants Think

Merchants generally view "BackupMaster Backups" as a reliable and easy-to-use solution for data backups. It is praised for running smoothly in the background and offering peace of mind by securely backing up and restoring data. Many users appreciate the customer support and consider this app to be an essential tool for online store management.

Key Strengths

  • Effortless backup and restore capabilities
  • User-friendly interface and setup process
  • Seamless integration with existing systems
  • Responsive and knowledgeable customer support
  • Comprehensive backup including themes and contents

Common Concerns

  • A few users have expressed uncertainties about the necessity of regular backups until faced with data loss scenarios.
  • Some users highlighted the importance of external validation and trial to trust its functionality fully.

Final Thoughts

Overall, "BackupMaster Backups" is well-received by its users for its reliability and simplicity in securing data. It has been described as a vital tool for their operations, with outstanding customer support and effective backup solutions. Merchants recommend it for anyone looking to ensure a smooth experience in backup management.

One Spoiled Dog Treat Co.

Dec 12, 2024  on Shopify

A Stress-Free Solution!" Discounty runs so smoothly in the background that I barely have to think about it. Last week, I had an issue with a product import where some image links were missing, and several products lost their images. Thanks to Discounty’s backup and restore feature, I was able to fix everything within minutes. It saved me so much time and stress! Honestly, this app has been a lifesaver for my store management. Highly recommend it for anyone running an online store!

UNSEN

Dec 01, 2024  on Shopify

Malgré que l'on puisse faire des duplications de notre boutique, un backup est un must pour nos données. Selon moi, il est impératif d'avoir un backup et je me sens tout à fait en confiance avec BackupMaster, l'application est simple et facile d'utilisation et le service est numéro un. Although we can make duplications of our shop, a backup is a must for our data. In my opinion, having a backup is imperative and I feel quite confident with BackupMaster, the application is simple and easy to use and the service is number one.

Ink Hub

Oct 28, 2024  on Shopify

Seems to be working great so far. Definitely a relief to know that the site is fully backed up. Support seems to be very good also so far. I tried quite a few back up apps but this one seem to have all of the features that I was looking for. Thank you - Dean ( www.inkhub.com.au )

Jowissa

Oct 27, 2024  on Shopify

The app runs smoothly in the background. I had an instance last week with a product import that was missing image links.... some products lost their images.. within a few minutes I was able to restore them from the backup. Works flawlessly and already saved me many work hours (and might even have increased my life expectancy given lower overall stress level).

Barista och Espresso

Oct 11, 2024  on Shopify

I encountered a glitch on our site: the home page main (top) banner did not load, or it did but then dissappeared and I could not find the cause of the problem, so I used this app to go back in time to a previous back up. What a relieve, the site is working again! Always wondered if a backup is needed, but it looks like it is. What I noticed with some other backups is that they did not save the theme and all it s contents. This app does and as a result you can clone the whole site to another location. In our situation we only restored the theme and that was enough to get our site working again. It is also extremely easy to use: in case of a total crash, the back up is even available direct on their servers and a link to that is provided.

My Store

Aug 03, 2024  on Shopify

Exceptional Backup Solution! BackupMaster has been a game-changer for managing our data. The app’s ease of use and reliability in backing up and restoring data are unmatched. The intuitive interface made the setup process straightforward, and the seamless integration with our existing systems was impressive. I especially appreciate the customer support, which is prompt and highly knowledgeable. It’s reassuring to know that our data is secure and can be easily restored when needed. Highly recommend BackupMaster for anyone looking for a robust and efficient backup solution!

Grampas Corner

May 23, 2024  on Shopify

so far very satisfied, very easy to operate, does full backup every night. Dont underestimate the importans of a good backup..

Strongsize

Apr 03, 2024  on Shopify

Easy to install and great customer support who checked in after installation to help check functionality and settings to make sure we were properly set up. Just what we needed. Hopefully will never have to use but better to be safe. Highly recommend this app!

ANEKA

Mar 22, 2024  on Shopify

Alex is very supportive and app is amazing too, a lot of great features and save you lots of hours manually backing up.

Mommy Makeup

Jan 12, 2024  on Shopify

Insurance and backups are only needed when something goes wrong. And nothing breaks or goes wrong, ever. Right? Um... until it does. After using Rewind for many years, I decided to give BackupMaster a try because I like the user interface and the cleanliness of the process. And today, for the first time ever, I discovered an error (self inflicted/user error) on a collection - and BackupMaster "simply" restored the item to the restore point. Done. BackupMaster gets 5-stars for quality UX and it just works. Don't NOT have a backup tool.

bergfritz.ch

Jan 02, 2024  on Shopify

Great customer support. Happy that I did not have to use backup yet.., but you never know and I feel this App and this company you can trust.

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