Pxl ‑ Photo Background Remover logo

Customer reviews: Pxl ‑ Photo Background Remover

Develop by Axel Hardy

Reviews (53)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive outlook towards "Pxl ‑ Photo Background Remover." They appreciate its consistency, effectiveness, and ease of use in removing backgrounds from product photos. Many users have noted its utility in maintaining a professional look across their online stores. The supportive customer service, especially interactions with representatives named Axel and Alex, has also left a favorable impression on many users.

Key Strengths

  • Consistent and clean background removal.
  • Easily integrates with Shopify, streamlining the workflow.
  • Saving significant time for merchants with large inventories.
  • User-friendly interface with intuitive settings and options.
  • High-quality results when settings are properly adjusted (e.g., rendering in HD).
  • Exceptional customer support with prompt and helpful responses.

Common Concerns

  • Some complaints about the app not preserving image quality unless additional credits are used.
  • The pricing can be considered steep for merchants with large numbers of products.
  • A few reports of occasional imperfect results requiring manual intervention.

Final Thoughts

Overall, "Pxl ‑ Photo Background Remover" is highly recommended by merchants for its efficiency and excellent customer service. While there are a few concerns regarding pricing and quality at certain levels, its strong performance and integration with Shopify make it a valuable tool for improving visual appeal in online stores.

SendIt Sailing

Dec 05, 2024  on Shopify

I really like this app. Alex is great to work with and helped me clear up a small issue. He even gave me some credits for my time. The price is a bit steep since we have over 1500 products to clean. But we pulled the trigger anyway.

Cream Surfboards

Nov 23, 2024  on Shopify

Very consistent and clean background removal. We use it for all our inventory across 2 Shopify sites and very much recommend it.

Rock City Sound

Nov 08, 2024  on Shopify

I take product photos of musical instruments against a white background for my Shopify site. But sometimes the background in my photos will come out a little off white, color tinted, or with shadows. The Pxl app does the best job, and is easiest to use, of any background removal tool I've looked at so far. The global settings let you set the background color you prefer (I use transparent), then you just click on your product and you can choose "remove all" backgrounds of that product, or select individual ones. I prefer this option because sometimes my closeup shots are perfect but just my wide shot needs to have a uniform background. Then within a few seconds, you have a perfectly clean copy of your image to post, for a truly professional look. This app is so helpful and time saving, it has really helped my business maintain a uniform look across all my product images.

Deji Electric Scooters

Sep 21, 2024  on Shopify

doesn't work well. I removed my images background and the result was super ugly. it is really a shame because this app looked great. but anyway's, it does not preserve image quality except if you pay more credits.

Staylime Incorporated

Sep 05, 2024  on Shopify

A reliable app that removes background with high quality (don't forget to change render quality to HD in settings). Excellent support, shoutout to Axel!

FRAMA

Aug 26, 2024  on Shopify

Excellent support when needed! The app is affordable and removed the background, without impacting the quality of the photos on almost 3000 photos from our website. (framacph.com)

My Store

Aug 01, 2024  on Shopify

This is the best background removal app that I know. I tried plenty but they are not as precise as this one. I will use this one for all my stores. Thank you!

The Liath Fox

Jan 14, 2024  on Shopify

I love the way the app is integrated into Shopify. It's easy to navigate and affordable. Switching to Pxl has saved me time, and it has helped improve the quality of my photos. I'm also grateful for their exceptional customer service.

Gr8

Nov 15, 2023  on Shopify

As a Shopify store owner, finding tools that streamline my workflow while enhancing the visual appeal of my store is paramount. "Background Image Remover" has been a game changer in this regard. But what truly sets this app apart is its outstanding customer service. From the moment I integrated the app into my store, I was impressed with its intuitive interface and flawless performance. The app's ability to seamlessly remove backgrounds from product images is not only efficient but also incredibly precise, ensuring that my products stand out on any page. However, it's the customer service experience that truly elevates this app to a new level. Anytime I encountered a question or needed assistance, the support team was there with prompt, friendly, and incredibly helpful responses. Their dedication to ensuring a smooth experience is evident in every interaction. They are not just quick to respond but also thorough in their assistance, demonstrating a deep understanding of their product and a genuine commitment to customer satisfaction. This level of support has not only made using the app a breeze but also given me peace of mind. Knowing that there's a reliable and responsive team behind this tool makes all the difference. In conclusion, "Background Image Remover" is an excellent choice for any Shopify store looking to enhance its product imagery. With its powerful features and exemplary customer service, this app is a valuable asset for anyone aiming to create a visually appealing and professional online store. Highly recommended!

Flexi-Felt Australia

Sep 14, 2023  on Shopify

Great app. I uploaded a few product photos and it removed the background perfectly on all but one image. A quick email to Axel and the situation was explained and credits refunded. Thanks

Key of Z Rubboards

May 03, 2023  on Shopify

Alex is great to work with and very helpful anytime you need help he will respond to your email very quick. The app is very simple and straightforward and does what it is supposed to do. I would highly recommend you use this app to enhance your website presence. Don

TROVE

Apr 12, 2023  on Shopify

I recently started using the background remover for a website that is not launched yet. It's fantastic; very easy to use and will save lots of time. Customer service is the best: prompt and helpful. I highly recommend!

Favors Today

Dec 18, 2020  on Shopify

Awesome app, wish i found it sooner! Super easy, just click the button "Remove Background" and you have a perfect photo...LOVE IT! Oh, great support also, Axel answered my email within 5 minutes.

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