Shashi was amazing! My website wasn't showing the preorder on the product and he helped me with screenshots and was very patient and got to the root of the issue. They offer a free preorder so if things don't work out it was free. If things do work out you can upgrade with more benefits and I feel like that's fair and helpful for businesses just starting out. I am still getting to know the app but so far everything has been what I was looking for!

Works as described. Easy implementation. Great service. Had a small issue with our theme settings that they fixed in a few minutes!

This app is great and the support is top notch! Some of the pre-order integrations weren't available in a Featured Product page for my theme and Arnab at STOQ was able to get it added and working in less than an hour!

great and understanding customer support

Great app and customer service!

Customer service is quick and professional! Hassan addressed my concerns promptly and allowed me to continue operations in my store without any barriers.

I’ve had a great experience with STOQ as a back-in-stock notification app. The setup is extremely simple and intuitive, even for non-technical users, and it integrates smoothly with my store. A special mention goes to Paul from the support team, who was incredibly helpful and responsive. He assisted me with customizing and fine-tuning the banner placement and appearance, making sure everything matched my store’s layout and branding perfectly. Overall, STOQ is a reliable and well-designed solution for back-in-stock notifications, backed by a support team that truly cares about flexibility and customer needs. Highly recommended.

This app is truly excellent. The setup process is very easy, the interface looks great, and everything runs extremely smoothly. Most importantly, the real-time chat support resolves any issues immediately. My support agent was 'kjutheja', and they responded right away with clear and very detailed explanations. Highly recommended.

Einfache Bedienung, kostengünstig und der Support hat mir in den letzten 2 Jahren immer innerhalb von 5 Minuten mein Problem behoben :)

Quick response - resolved issue

Kasi was amazing!

Hassan quickly made the updates I requested.

hassan helped me greatly at midnight today advised me on all the steps and made sure i had everything i needed

This app is a game changer for our very small produce business. Allowing customers to place preorders and then pay on pickup is so smooth and helpful for us. In addition the live customer support is outstanding. Well worth the cost!

We’ve been using Stoq and have been really impressed with how clean and intuitive the platform is. The interface is straightforward, fast, and easy to work with — no unnecessary clutter, just tools that work as expected. Setup was simple, everything integrated smoothly, and the overall experience feels well thought out from a user perspective. Performance has been reliable, and it does exactly what it promises without headaches. If you’re looking for a well-designed, dependable solution that doesn’t overcomplicate things, Stoq is definitely worth considering.

Great service - I wish I contacted sooner , would have saved hours - Good app as well

Thrilled with the support I received from the team at STOQ. Speedy, helpful and fixed the problems I had with no fuss. Thank you!

Excellent support!! This app is pretty easy to use but I needed help setting up and changing a few things. Hassan helped me and he was phenomenal- friendly too. There are so many options for preorders you can pretty much set it up any way you want and it's fairly self explanatory. Later, I had an issue with how the orders were feeding to our shipping software. Vishu helped me. It was not easy to figure out but he stuck with me until we got it fixed. It's Christmas Eve so very thankful for the quick and friendly support.