Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating

5

1,699
4

51
3

4
2

3
1

5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Celeste Parfums

Aug 27, 2025 on Shopify

My first day using this app and it has been great. Many option available and very flexible. Have been using similar apps in the past few months and none had a better experience than this one.

Lelieau

Aug 27, 2025 on Shopify

Very clear

Narrow Bridge Candles

Aug 27, 2025 on Shopify

Shashi made the change I needed - thank you!

Barkworth Reeve

Aug 27, 2025 on Shopify

So far so good - seems to be working well. I had an issue, used the chat facility and spoke with Khutheja who was amazing. Sorted out the issue.

Brick Me

Aug 27, 2025 on Shopify

Great app so far. Does everything it should do. Shashi from support was very helpful.

BLACKSAW

Aug 26, 2025 on Shopify

Although I have just installed the app, it seems very staright forward and the help I received to customize my button look, colours and spacing was immediate though the chat icon for the Stoq app that appears in Shopify when you are customizing the app. Shout out to Hassan who was extremely helpful and make my changes instantly. It's refreshing to have instant help!

Hosanna Revival

Aug 26, 2025 on Shopify

The Stoq app is extremely easy to navigate, but even in the midst of questions, their support team is stellar as well! Anaam was particularly helpful to my team setting up preorder logic with Stoq, and I feel 100% confident recommending this app and their team to assist with anything preorder-related.

FIEBRE Ediciones

Aug 25, 2025 on Shopify

They helped me solve my problem quickly.

Greens Furniture

Aug 25, 2025 on Shopify

I was a few minutes in to set up and received excellent customer service from the Khutheja. The help was very much appreciated.

Saison Asiatique

Aug 25, 2025 on Shopify

Top !

Atelier Nuisette

Aug 25, 2025 on Shopify

Awesome customer service!!

The Pennysleever

Aug 25, 2025 on Shopify

We have just started using it, and the customer support has been exceptional. No report yet on functionality, but in testing it seems to do the job. Will update if need be, but for now, everything seems great.

MintKeeper

Aug 25, 2025 on Shopify

Great staff, the app has a lot of features in it. Would recommend.

MINIMALIST Tamara Davydova

Aug 24, 2025 on Shopify

Great app and the best customer support! Always responsive and helpful. Would highly recommend

Flibustier Paris 日本

Aug 24, 2025 on Shopify

Good support! Thanks for the help, Shashi. App is good overall!

devoteddisciple

Aug 23, 2025 on Shopify

House of Shan

Aug 22, 2025 on Shopify

Immediate response on a Friday night after I installed the app and had a few questions. Thank you!

FutureBrandsGroup

Aug 22, 2025 on Shopify

Oil & Vinegar

Aug 22, 2025 on Shopify

It's easy to work with, steady and offers the right features. The support team responses quickly and helped me implement a custom request (Thank you Khutheja). Above all, the app really adds value, so I'm super pleased using it.

Atypick

Aug 21, 2025 on Shopify

Installation facile et service client rapide