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Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,881)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Saint Michael's Trove

Jun 18, 2025  on Shopify

The free plan fulfills what is needed by our business at the moment. Anaam from Stoq was very helpful with any questions we had about setting up Stoq on our store.

Lyán the Label

Jun 18, 2025  on Shopify

Helpful customer support and straightforward app via Shopify.

Koruliike Romeo & Julia

Jun 18, 2025  on Shopify

Good app and very helpful and lovely staff!

Paverson Games

Jun 17, 2025  on Shopify

Leela Fashions

Jun 17, 2025  on Shopify

All good so far! Thanks for the help Hassan!

Marlei

Jun 17, 2025  on Shopify

Customer Service is great! Very kind, quick, and helpful! The app is fairly to use and to the point. I will continue using this for my small business. Thank you!

colorpopclothing.com

Jun 17, 2025  on Shopify

Khutheja was very helpful in repositioning the "notify me when available" button

Bombay Clay Company

Jun 17, 2025  on Shopify

Momna was prompt with her replies and helped me with the queries I had

EBONWOOD

Jun 16, 2025  on Shopify

This app just works. Its well priced. We're on the free option and the back in stock alerts have helped us claw back missed sales. Hard to beat that value. The support team is quick to respond and helped us through setting up the preorder system.

Ranger Outdoor

Jun 16, 2025  on Shopify

Great to capture lost sales, and their online support is amazing!

Wulf Gaming

Jun 16, 2025  on Shopify

Cabori

Jun 16, 2025  on Shopify

The app is easy to set up and does exactly what we needed to notify our customers when products are back in stock. Plus, their support team (Vishu) is fast, friendly, and super helpful — they help us customized to match our brand perfectly. Highly recommended!

Smollab

Jun 16, 2025  on Shopify

Very easy to use and great support!

D&K Suit City

Jun 16, 2025  on Shopify

Really impressed with the fast and responsive customer service from the Stoq team. Huge shoutout to Vishu who assisted us—super helpful and quick to resolve our issue. It’s always a relief when support is this smooth. Thank you again!

Holidays in Bloom

Jun 16, 2025  on Shopify

We are so thrilled to have found this application. To date, we've had to wait to add incoming products until they were in stock. With the Stoq app, we can now take pre-orders on incoming stock before the units arrive in our warehouse. Not only is the app awesome, but the team is by far the best I've had the privilege to work with. They have been incredibly attentive. They've followed up when AND before they said they would. They've truly gone above and beyond to help my business.

Authentic Ireland ™

Jun 16, 2025  on Shopify

WildRise

Jun 16, 2025  on Shopify

Momna from customer support was incredibly helpful with setting up the Preorders feature. She helped me in changing the button text and changing the position of notify me button. Her quick responses and clear guidance made everything easy to understand.

BERGAMO

Jun 15, 2025  on Shopify

great app and amazing custmer support

Ultimate Outcomes

Jun 15, 2025  on Shopify

Hassan was great!

Luxenore

Jun 15, 2025  on Shopify

quick and helpful, great job, thanks

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