Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating

5

2,195
4

59
3

5
2

4
1

11

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

SILO® Performance Project

Jan 07, 2026 on Shopify

Great product, easy to use and great customer service.

Midinette

Jan 07, 2026 on Shopify

Descena

Jan 06, 2026 on Shopify

Fast help. Thank you!

Backyard Grills Inc

Jan 06, 2026 on Shopify

excellent customer service. they answer and fixed my issue within a few minutes.

Souren Meubels

Jan 06, 2026 on Shopify

Great help by their helpdesk :)

Breathe B12

Jan 06, 2026 on Shopify

very helpful setup support

BadAce Tactical

Jan 06, 2026 on Shopify

Tahri

Jan 06, 2026 on Shopify

The app works perfect. The service is very nice. Direct answer and handled the question directly! Very happy with this app!

Lur Design

Jan 06, 2026 on Shopify

Great App and Specially Great Support

ElovantStreet

Jan 05, 2026 on Shopify

The services can fix every problem you got.

Perfectly Pawesome

Jan 05, 2026 on Shopify

I love this app. It is one of the best I have used for back in stock. Support for initial set up was exceptional. Highly recommend this app ;-)

Blackverse

Jan 05, 2026 on Shopify

Excellent app. Very helpful support

The Chemist Look Argentina

Jan 05, 2026 on Shopify

Hassan was great, awesome customer service.

Elephant Beauty Supply

Jan 05, 2026 on Shopify

Stoq is an amazing app and has been extremely helpful for our Shopify store. The setup was smooth, and the features work exactly as we need for inventory and stock management. I especially want to give a huge thank you to Paul — he has been incredibly helpful, responsive, and patient. He went above and beyond to assist us with setup and troubleshooting, and made sure everything was working perfectly for our store. Highly recommend Stoq and their support team if you’re looking for a reliable Shopify app with excellent customer service!

RoBe Athletic Wear

Jan 05, 2026 on Shopify

The customer service for Stoq goes above and beyond all the time. They help on more than I even expect but it is truly appreciated. We will be forever customers. As far as the app itself it has been so helpful for us as we do a lot of presales. My favorite feature has to be that it keeps track of how much that sale earned. That helps us so much in our industry and how we can market better for our next one.

AngelSuits

Jan 05, 2026 on Shopify

Easy to use and fast and nice customer care.

Roost Concepts

Jan 04, 2026 on Shopify

Initial setup was super easy, and Hassan reached out to double check everything was working as expected. It is too early to see the entire workflow but the control on preorders is great. You can customize the button, colors, and easily see and control all the "ships by" dates. Much better than the previous preoder app we used.

AT LLC

Jan 04, 2026 on Shopify

Just installed and so far so good! It already lead to 4 sales in the first hour of restocking a product. Noticed 2 different bugs that weren't displaying things correctly but I talked to Hassan with their customer service through the STOQ chat and everything was working again as expected in less than 20 minutes.

Wohnreich Conceptstore

Jan 04, 2026 on Shopify

Tolle App mit gutem Support

NOMAD MOTO

Jan 04, 2026 on Shopify

Great support, had issues with warehouses, they helped me fix it fast.