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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Creative Cables

Nov 10, 2025  on Shopify

Absolutely fantastic app! The setup was seamless, and it integrates perfectly with my store. What really stands out is the customer support—fast, friendly, and incredibly efficient. Any question I had was answered almost immediately. Highly recommend this app to anyone looking for a reliable Shopify solution!

Stu's Kitchen

Nov 10, 2025  on Shopify

It's easy to install and works well. Support jumps on right away if you need any help.

Deadtree

Nov 10, 2025  on Shopify

next next level service and response is so quick!!! Cant go wrong with these guys, Khutheja's service is unbelievable!!

AUDEO

Nov 09, 2025  on Shopify

Vishu help us a lot!

ChonkyWontons

Nov 08, 2025  on Shopify

Nagaraj went above and beyond and was quick to help resolve my issue! awesome service.

Stamp Anniething

Nov 07, 2025  on Shopify

Hands down the best restock notification app out there. I had been using another app for a few years, then my husband wanted a website and we decided to try this one. The interface, customer service, ease of use, etc is just well beyond the app I was using so I made the switch today! Within minutes of installing (which took like 30 seconds, lol).. I wanted the button changed on my page and I got a response and fixed location in minutes. They are always just a chat away and always willing to help. Highly recommend! Thank you Stoq for offering such a great app!!

Seam Clothing

Nov 07, 2025  on Shopify

Kasi was an absolute legend, very patient with me and sorted out all of my issues!

TheFlightWall

Nov 07, 2025  on Shopify

We used Stoq for managing 500+ preorders and it worked very good! Unfortunately we encountered a big issue with Shopify where our orders we're unintentionally marked paid. Sandesh the CEO of Stoq immediately reached out, helped us get in contact with the right people at Shopify, and helped resolve the issue in a matter of days. Really appreciated the support and definitely going to use Stoq again!

Silly Pickles

Nov 07, 2025  on Shopify

They have one of the best support teams we've worked with!

miamorjustforyou

Nov 06, 2025  on Shopify

great attention from kasi

Ellora

Nov 06, 2025  on Shopify

Easy setup and swift response from the support team

HEMEL

Nov 06, 2025  on Shopify

THE HARVEST ONLINE

Nov 06, 2025  on Shopify

ZOIE Beachwear

Nov 05, 2025  on Shopify

Comecei a testar hoje e precisei do suporte, muito ágil. Acredito que vou gostar do APP.

Dress 2 Party

Nov 05, 2025  on Shopify

As a retail business with quite a few specialist requirements we have required a lot of support with the set up of Stoq. Sandesh and his team have been incredibly helpful and have even made some updates especially for our user case. The best pre order solution in the app store!

Waller BMX

Nov 05, 2025  on Shopify

The support has been probably one of the best I have received from a Shopify app. No matter what hour I get instant help. It's such a great app to use also and keeps everything in one place as before I used to manually assign pre order items and it was complicated. This app is very straight forward to use. Well done guys!

Oraije Paris

Nov 05, 2025  on Shopify

Very convenient app which enables to recover revenue. You can customize how it appears on your site. It is easy to use. Plus, the customer service is very helpful and efficient.

Glimmery Moments

Nov 05, 2025  on Shopify

Great product and service

a-unefille

Nov 05, 2025  on Shopify

很有耐心地回答我的問題

Guilty Fashion Boutique

Nov 04, 2025  on Shopify

great app, fast customer support help

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