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Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,881)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Exotic Cancer

Jun 23, 2025  on Shopify

excellent support and great app. i switched over from another back in stock app and am happy i did

SOTF.

Jun 22, 2025  on Shopify

Stoq has been a lifesaver for managing preorders on our Shopify store — but what really sets it apart is the customer support. Any time we had a question or needed help customizing something, their team responded quickly, professionally, and went above and beyond to make sure everything worked perfectly. It's rare to find that kind of hands-on support these days, especially with apps. The app itself is clean, easy to use, and does exactly what we need for handling preorder items but knowing we have a responsive team behind it makes it even better.

selvbruning.no

Jun 22, 2025  on Shopify

Excellent customer support.

MINDD BRA COMPANY

Jun 22, 2025  on Shopify

Support is very helpful! Looks great and easy to install.

Gametraders Seaford

Jun 22, 2025  on Shopify

Just going through setup up to switch over from our old pre order app. There's always some things with apps that you need help with or would like to work the way you work which isn't always possible but these guys have been fantastic and super responsive in onboarding and customising the app where possible for our formatting. Big thanks especially to Sneha and Shashi for all their assistance so far! :)

TGT11

Jun 22, 2025  on Shopify

Amazing support - they solve anything very quick!

RARA Boutique

Jun 21, 2025  on Shopify

So far the app is good and the support is great. I have not had it long, but had a small bug during set up and Hassan from the support team was quick to respond and fixed the problem. So far I am happy with the features and looking forward to see how it works when I get requests.

getlhp.com

Jun 21, 2025  on Shopify

works great, fast support, beginer friendly. only thing they could update is, that you can change the position of your button youself. howevey if you ask them they respond within secoinds.

Tiny Treehouses Australia

Jun 20, 2025  on Shopify

Easy to set up, took about 10 minutes total. I had one issue with something not showing up, the support team fixed it in about 5 minutes, and turns out it was just a setting I hadn't ticked so wasn't a problem at all really. It's refreshing to see an app that works smoothly straight out of the box! Defo recommend.

Cube Home London Ltd

Jun 19, 2025  on Shopify

Easy to set up app, and very helpful support. Appreciate the clear communication and swift support from Nagaraj, who helped us fix our button issue.

Little Treasure Hunters

Jun 19, 2025  on Shopify

Great help. Great advice. Resolved issues.

Aimerla

Jun 19, 2025  on Shopify

a Piece of Nature

Jun 19, 2025  on Shopify

Super god og simpel App (tilmed mulighed for gratis version). Fik også support med det samme til at justere placeringen af knappen. Stor anbefaling herfra.

MidValley Nutrition

Jun 19, 2025  on Shopify

super quick and helpful with any questions you have! Their live chat was able to help me with my issue in under 5 mins

La Europa

Jun 19, 2025  on Shopify

Rivel Athletics

Jun 19, 2025  on Shopify

As soon as i launched the app, I needed make an adjustment on the placement of the "notify me" button and the agent helped me so quickly ! 24/7 service and quick support. Excited to use this feature moving forward, thank you!

Speakeasy Editions

Jun 19, 2025  on Shopify

Excellent customer service in an age of AI "support" frustration. I've only just implemented but I'm excited to how it works across my products in the coming months.

Their Suits Clubhouse~奴等之背広更衣室~

Jun 18, 2025  on Shopify

サポートが基本的に優秀です。

RomperJack

Jun 18, 2025  on Shopify

Great help, very quick to respond, and always helpful in figuring out minor issues. One of the best preorder apps.

Central Michigan Sewing Supplies

Jun 18, 2025  on Shopify

Great App! Works well

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