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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Felgenart

Nov 16, 2025  on Shopify

Super schneller Support. Binnen weniger Minuten wird sich um das Problem gekümmert und sichergegangen, dass alles funktioniert.

Tezumi

Nov 16, 2025  on Shopify

I'm impressed with the UX + level of support offered by the Stoq team. We use the app for restock notifications, and I'm so happy it just works well and looks good. After trying a number of other apps (Appikon, NotifyMe, etc), it's a huge relief to find Stoq. The UI is good, the functionality is reliable, and customers love what it does for them.

berry kissed bliss

Nov 16, 2025  on Shopify

Motion Heat US | International

Nov 15, 2025  on Shopify

EcoBeauty

Nov 15, 2025  on Shopify

Cuescreens

Nov 14, 2025  on Shopify

This is a top notch app with excellent customer service.

Eleanor Dayne

Nov 14, 2025  on Shopify

she was so helpful!!

Pinc Wellness

Nov 13, 2025  on Shopify

HairByShay

Nov 13, 2025  on Shopify

great app so far. maybe a bit more options for free services would be nice.

The Bridal Edition

Nov 13, 2025  on Shopify

Using the free version of STOQ at the moment and it seems to be working well as a basic model! I used the chat function to amend a couple of bits and Kasi was super helpful! Sorted my request in just a couple of minutes!

SIXS

Nov 13, 2025  on Shopify

LIUNAILS

Nov 13, 2025  on Shopify

Amazing support!

AIFY

Nov 13, 2025  on Shopify

問題が解決できました。また、どなたも日本語で対応してくれて、助かりました。

Our Next 50 Years

Nov 11, 2025  on Shopify

Great communication and help.

METSAWO

Nov 11, 2025  on Shopify

J'adore , équipe super réactive

Brmud

Nov 11, 2025  on Shopify

Prompt support and extra effort.

B360 Hobbies

Nov 11, 2025  on Shopify

Kasi was great! Had me back up and running in just a couple of minutes.

Maxed Fishing LLC

Nov 10, 2025  on Shopify

KIONII

Nov 10, 2025  on Shopify

Really easy to use

HyperRing, Co

Nov 10, 2025  on Shopify

Kasi was absolutely wonderful in helping us with the button customization. Great customer support all around

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