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Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Funky Chef

Sep 04, 2025  on Shopify

Nagaraj was SO HELPFUL & knowledgable in quickly troubleshooting an issue i was having with a live preorder launch. Only had this app for a week and i think its going to be a great fit going forward if the customer service stays this good!

Polieco

Sep 04, 2025  on Shopify

My overall experience with Stoq has been great so far. The app works well for my needs, and whenever I’ve had a question, the support team has been timely, attentive, and very helpful. It’s clear they care about making sure everything runs smoothly. Highly recommend!

faerieduststudio

Sep 04, 2025  on Shopify

momna was super helpful with my support requests

The Thameside Gift Company

Sep 04, 2025  on Shopify

Fantastic fast and friendly app support today, what a lovely assistant! Thanks for all the help :-)

Meg Hawkins Ltd

Sep 04, 2025  on Shopify

Momna was really helpful with my enquiry and sorted everything incredibly quickly

Pulse Dance Shoes

Sep 03, 2025  on Shopify

Hassan provided excellent service for a great product.

Bimla Naturals

Sep 03, 2025  on Shopify

Hassan figured out my issue with precision! super helpful!

Storefront Records

Sep 03, 2025  on Shopify

Great app and amazing customer service. Helped me quickly to do what I needed to have done on my homepage! Highly recommend

Balance Factor

Sep 03, 2025  on Shopify

Just installed the app, so far so good! Had an issue that needed supports assistance with, and they very quick to jump in and help out. Everything seems easy to setup and navigate. Happy to have made the switch.

BB Baskets

Sep 03, 2025  on Shopify

Amazing, and fantastic support! Thank you!

ArcticMed

Sep 03, 2025  on Shopify

FLATED

Sep 02, 2025  on Shopify

This is the 3rd pre-order app we've used. So far, it seems to be working the best. I had a minor issue when I was first testing and Hassan not only responded in the chat right away, he quickly resolved the issue. Hoping this one is our keeper!

Livava Home

Sep 02, 2025  on Shopify

Great customer service when I had trouble integrating from another provider.

NOIA Chocolate

Sep 02, 2025  on Shopify

The support team is excellent—fast, understanding, and always quick with resolutions. A special thanks to 'Momna' for her outstanding help and making the whole experience smooth.

K & L Wines Online

Sep 02, 2025  on Shopify

We’ve been using STOQ and have found it to be an excellent app—reliable, efficient, and highly effective for our needs. The support from the STOQ team has been equally first-class, always responsive and professional. A very successful solution that we’re glad to have in place.

Butterfly Kisses

Sep 02, 2025  on Shopify

FMS UK

Sep 02, 2025  on Shopify

Excellent APP! Sneha helped us a lot in setting!! Very patient and prompt help!

Bambury

Sep 02, 2025  on Shopify

Had a tight timeline to migrate our back-in-stock alerts App (due to our old one sunsetting/merging with new company). Contacted a couple different options but Stoq and their customer support were the best of the bunch (as well as no key features hidden behind higher subscription). Sneha was exceptionally helpful in getting our back-in-stock feature migrated & up and running on our website. Took over our support chat as her colleague was unavailable and was always quick to answer and assist with implementation (& testing/debugging as a random semi-unrelated bug arose at the same time)!! Solid work Sneha! I'm sure if I run into more issues the quality of service will continue :D

Paw Peak Care

Sep 02, 2025  on Shopify

working well so far. was a bit lost with the settings but support has been prompt!

CALAFATTE

Sep 02, 2025  on Shopify

hassan is great

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