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Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,764)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Mokä

Apr 27, 2025  on Shopify

Die App hat alles Funktionen, die wir brauchten und der Customer Support ist schnell erreichbar und sehr hilfsbereit.

emmoorebooks

Apr 26, 2025  on Shopify

Customer service is fantastic!

WAM LogoStore

Apr 26, 2025  on Shopify

Made a few mistakes setting up my items. Chat support had me up in running in minutes and also gave additional tips to make sure that everything went smoothly going forward.

Buddha Jewelry

Apr 25, 2025  on Shopify

The service level was awesome. Fast, responsive, and helpful.

AMNESIA IBIZA STORE

Apr 25, 2025  on Shopify

Great app very easy to use. Sneha was such amazing help!

River and Sands

Apr 24, 2025  on Shopify

Khuthejatul and Nagaraj have been absolutely fantastic in helping me get the app set up and running smoothly. Every question I had was answered quickly, and any issues I ran into were resolved without hassle. The app itself is super easy to use, and Khuthejatul even helped with some customisation to suit our store’s needs. Highly recommend Preorder, Back In Stock ‑ Stoq for anyone managing preorders—great experience all around!

Midwest Mama Co.

Apr 24, 2025  on Shopify

Wunderglas

Apr 24, 2025  on Shopify

Great app. Good features for free plan, and paid plans are more affordable than others. Easy to setup. Online support was very helpful and quick.

Mammas Merch

Apr 24, 2025  on Shopify

LOU Swim

Apr 24, 2025  on Shopify

Shashi was great support when it was just had a caching issue. Great app and service!

WOLG

Apr 24, 2025  on Shopify

とてもよかった。修正したいことも汲み取って迅速に対応頂きました。

MD Nutritionals LLC

Apr 24, 2025  on Shopify

I am new to the app and needed help. The service provided was excetllent and did not have to wiat. The proplem was solved very quickly.

Aver Active®

Apr 24, 2025  on Shopify

Excellent support and quick resolution We had some issues with how the preorder functionality was displaying on our storefront, and the team was incredibly helpful. Support responded promptly and worked with me to resolve everything really quickly. It’s rare to find such fast and effective customer service. Highly recommend this app if you’re managing preorders, the team behind it genuinely cares!

90+ Parker

Apr 23, 2025  on Shopify

Great customer support...! Very fast response to my questions and solving my problem. Thank you team Stoq, thumbs up!

Kingsmen Golf

Apr 23, 2025  on Shopify

Good app, easy to set, great service

PScallme

Apr 23, 2025  on Shopify

We are highly satisfied with this app (we are using back-to-stock notifications). It has an intuitive and clear admin interface, the good range of widget customization (button,form,email template) for a reasonable price. And good support team (thanks to Shashi for being helpful).

Alpine Nation Outdoor Clothing

Apr 23, 2025  on Shopify

This is one of the best apps we’ve discovered recently. The preorder feature is exactly what we needed. Installation was seamless, and any theme-integration hiccups were resolved within minutes—or a few hours at most—by their fantastic support team. Highly recommended!

✿ GOOD DAY BÉBÉ

Apr 22, 2025  on Shopify

Starting my first small e-commerce store and figuring out how to use different apps for different settings can get overwhelming. Just sold out of an item and realized I needed a "notify when available" button and decided to try Stoq. It was pretty straight forward and when I did need some help, their customer service was immediate. Hassan was able to help change the location of the button and made sure it was showing up properly on on website. Glad we added Stoq to our shopify!

Downton Distillery UK

Apr 22, 2025  on Shopify

The team behind 'Preorder, Back In Stock ‑ Stoq' has been fantastic to work with. They were incredibly helpful and responsive, quickly assisting me with the setup of the app and making sure it was customized exactly to fit my store’s needs. Their support was polite, efficient, and made the whole process smooth and stress-free. I really appreciated how easy they made it to get everything up and running just the way I wanted. 5 stars. Thank you

BILTSTRONG

Apr 22, 2025  on Shopify

Incredible, fast support!

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