Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Blankpop LLC

Feb 07, 2025  on Shopify

Great app, great team, were more than happy to help me sort through an issue I was having ! Highly recommend for those in need of a preorder app

LittleBig Bikes

Feb 07, 2025  on Shopify

Really great support, Vishu sorted my issue within minutes. App is really intuitive to use and works perfectly on my site.

In Pura

Feb 07, 2025  on Shopify

Super schnelle Hilfe! Gerade am Anfang. Innerhalb weniger Minuten wurde Hilfe angeboten und das Problem behoben.

Judith Williams Cosmetics

Feb 06, 2025  on Shopify

Ich habe bisher nur die Back In Stock Benachrichtigung eingerichtet, aber ich bin von der Funktionalität und zuverlässige Support positiv beeindruckt. Nagaraj war sehr freundlich und hat mich in paar Minuten geholfen, die Implementierung zu finalisieren.

The People's Gold

Feb 06, 2025  on Shopify

Easy to use and great customer service :)

NEW FOUND THREAD

Feb 06, 2025  on Shopify

I’ve tested a lot of similar products. They all have issues. I’m thinking this will rise to the top based on their responsiveness and communication and implementation of input. Sticking with them as they perfect this app, which is working well. They are earning our loyalty.

Body Butter Baby

Feb 06, 2025  on Shopify

first time contacting customer support and Vishu was amazing! i needed help with placement for my “notify me” button and he did it AND even color matched it to my store. very satisfied and i’ll always reach out knowing their customer support is really helpful!

Barney Cools

Feb 05, 2025  on Shopify

Great support team - enjoying the app so far and looking forward to testing pre-orders.

Four Corners Rugs

Feb 05, 2025  on Shopify

Just started using Stoq after downloading and uninstalling two other apps that didn't have the basic functionality I needed, such as only allocating which sold out stock I wanted to have the "notify me" button on. Not only has Stoq been able to do exactly what I need it to do for my business, but the team has been super helpful in changing stylistic elements to suit my needs at exceptional speed. Really happy so far and would highly recommend!

northXsouth

Feb 04, 2025  on Shopify

Amazing service - had a positioning query that was resolved within minutes. I was cheeky enough to ask to change the formatting which was also done too. A credit to shopify!

Welcome Skateboards

Feb 04, 2025  on Shopify

Functions great and support is really quick to answer any questions or assist with any customizations. Vishu and Anaam rule.

Tico Coffee Roasters

Feb 04, 2025  on Shopify

We were looking at a combined solution for our pre-order products as well as allowing our customers to request notifications when out of stock items come back, and we are glad we found Stoq. The app integrates well in our technology stack (Omnisend) and is easy to install and get up and running. We wanted some additional modifications and the support team was super responsive and got it all ready for us. Great app and fantastic support and we can only highly recommend this app to any Shopify store.

SFERA S.R.L.

Feb 04, 2025  on Shopify

Funziona bene ed è semplice da configurare. Aiuta a recuperare vendite.

Sirjus Boutique

Feb 04, 2025  on Shopify

Really good customer service. Special thanks to Shashi! You saved my day.

DVN

Feb 02, 2025  on Shopify

They are really quick to support. The buttons didn't match our theme out of the box, but they were quick to be able to fix that. Nagaraj was REALLY quick and helpful. It's nice to know you're messaging with who is making the fix, not someone that has to send to another team to make the fix. That's really awesome.

SUN + SOUL SHOP

Feb 02, 2025  on Shopify

Just downloaded the app and was super easy to install. I needed help with a couple of customizations and they were very fast and efficient in helping me. Thanks again!

Paramedic Shop

Feb 02, 2025  on Shopify

Great app and a super supportive team, highly recommended.

Satori Berlin

Feb 02, 2025  on Shopify

It was almost love at first sight: the product is so easy to use. The option to "customise everything" was the most important thing for us, as we're a premium fashion label, and visual aesthetics is very important. Had a small problem with how the pre-order button was displayed on our product page, and Anaam from the customer service team was so helpful and friendly. Highly recommend! Tan, Satori Berlin

Modevillan

Feb 02, 2025  on Shopify

Emberton Imperial

Feb 02, 2025  on Shopify

Works as intended, it has paid for itself with the orders recovered. Support is top-notch, no complaints at all!

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