Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating

5

1,985
4

56
3

5
2

4
1

9

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Atielah Fashion

May 30, 2025 on Shopify

Spoke with Momna and she was so helpful and polite plus she resolved my issue so quick

Face Club

May 29, 2025 on Shopify

Harper Active

May 29, 2025 on Shopify

Really helpful and responsive!

MORGAN & ÄYA

May 29, 2025 on Shopify

Khutheja understood the issue straight away, fixed it very quickly and even showed me how to fix it myself in the future. Thank you for your help!

Dancing Kind

May 29, 2025 on Shopify

Zia Pia

May 28, 2025 on Shopify

The Co-Op

May 28, 2025 on Shopify

This is the best App for gaining forward orders and notifying customers when items are back in stock. The support team is more than willing to assist even when there's stupid questions (like I had). Give it a go You won't be disappointed.

Insufrible

May 28, 2025 on Shopify

Great costumer services.

SwitchButtons

May 28, 2025 on Shopify

STOQ is a must have for your store. It not only provides a great feature but it also recovers sales for you and should pay for itself. I've used this for my other store, and it was an immediate install on my new one that I'm starting. Support is friendly and easy to talk to, and FAST! Great app and great team behind it!

Polly & Andy

May 28, 2025 on Shopify

App is working great for back in stock. Their customer service is very efficient and friendly.

ARTEFACT®

May 28, 2025 on Shopify

The Andersons Home & Garden

May 28, 2025 on Shopify

Stoq is the back in stock notification solution we needed for our website. Sneha and Vishu from the Stoq support team was fantastic to work with and helped us set up our functionality as well as answer API questions.

Not Good

May 28, 2025 on Shopify

Next-level tech support

The Lighting Guru

May 28, 2025 on Shopify

Oath Oats

May 27, 2025 on Shopify

Shashi was awesome making a quick update to some CSS. Highly recommend this app. Extremely easy to use and quick to setup.

Tatiana Active

May 27, 2025 on Shopify

Great app, does exactly what we needed it to do. Currently testing pre-orders and working well for us also. Customer service is always great too, Sneha helped clarify a lot of things for me to ensure I set everything up correctly.

Cherub Baby

May 27, 2025 on Shopify

Melsfit

May 27, 2025 on Shopify

Exactly what we need from a customer support, super fast, reliable ! I can't say anything bad about them. Thanks again for all, I am super happy that I have installed this app. And thanks to Khutheja for the support !!

Shekkin Gears

May 27, 2025 on Shopify

The customer service was exceptional! The response time was very fast, the team was patient, and they resolved my issue quickly and efficiently. Highly recommend!

Feel Beautiful

May 27, 2025 on Shopify

This app is really easy to set up and worked so well for my store. Shashi also helped with some minor customization and was quick in delivering. I'm happy with this solution! :)