Back in Stock & Restock Alerts App Review for Shopify

Name: Preorder, Back In Stock ‑ STOQ
Brand: Shopify
SKU: shopify-back-in-stock-restock-alerts-app-by-shopify
Rating: 5 (2452 reviews)

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating

5

1,985
4

56
3

5
2

4
1

9

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

The Magic Lamps

Jul 29, 2025 on Shopify

It works well and the support is top notch

Embrace Canada

Jul 29, 2025 on Shopify

Second download for our second shopify store - 100% recommend.

DOLCE LEONE

Jul 29, 2025 on Shopify

This app is great! It works well with my store and the team is always super helpful!

Livora

Jul 28, 2025 on Shopify

Awesome app and quick service when help is needed

Fairmount Fibers

Jul 28, 2025 on Shopify

Stellar app - we could quickly and easily set up Preorders for up and coming products, as well as enable Back in Stock notifications for existing products. Highly recommend the support team - super helpful and quick to answer questions!

Klar Labs

Jul 28, 2025 on Shopify

Hot Water Music

Jul 28, 2025 on Shopify

Ofinie

Jul 28, 2025 on Shopify

Very nice app which enables me to allow pre-orders on specific varients. Customer support is also very good and responded quickly.

clo-la

Jul 28, 2025 on Shopify

Excellent customer service, always available! Got great help from Sneha. Highly recommended

Filippo Fanti Photography Art

Jul 28, 2025 on Shopify

Momna has been incredibly kind and supportive, helping me out for the DKIM authentication. The app is very well made, with many options to set up. Thank you!

Amorio

Jul 28, 2025 on Shopify

So far, so good! Thank you Hassan for help!

Made With Love Bridal

Jul 28, 2025 on Shopify

Shupaca

Jul 27, 2025 on Shopify

Great app and great customer service. I used a different one in the past and it would fail a lot. This one is also 1000X easier to tell which products to apply the pre-order to.... so, so so nice!!!!

ALWAYBIKE

Jul 26, 2025 on Shopify

Problem solved in no time.

JDubs Racing

Jul 25, 2025 on Shopify

Customer Service was quick and helpful. New to the app but so far so good.

WearMatter

Jul 25, 2025 on Shopify

very good, needed help on chat and was so prompt

VALEVRO

Jul 25, 2025 on Shopify

grate app and customer service!

Reserve Wheels

Jul 25, 2025 on Shopify

Support team is best in industry. Khuteja and Vishu were both responsive and thorough in their responses. Thank you!

Embrace

Jul 25, 2025 on Shopify

AMAZING APP - reasonably priced and so easy to use, no glitches so far - Special shoutout to Khutheja for customizing the back in stock button to blend seamlessly with our current aesthetic. Thank you!

VisionTek.com

Jul 25, 2025 on Shopify

Khutheja has helped me out a few times now, answering my questions quickly and walking me through customizations... and I can’t say enough good things. She’s incredibly knowledgeable and responsive. It’s rare to find support this good! The app itself is fantastic, but the level of service makes it even better. Highly recommend!