Preorder, Back In Stock ‑ Stoq logo

Customer reviews: Preorder, Back In Stock ‑ Stoq

Develop by Artos Software

Reviews (1,447)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

lil sweet treat

Nov 19, 2024  on Shopify

Stoq is a great app with many functions to help with our site. The setup is easy and quick and the customer service is even quicker! Vishu helped to match the style to our site theme and was a great help!

The Iron Snail

Nov 18, 2024  on Shopify

EcoFlow New Zealand

Nov 18, 2024  on Shopify

The service was timely and efficient, and my problem was solved quickly.

Fri Period

Nov 18, 2024  on Shopify

The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.

A. Gallo Colors

Nov 17, 2024  on Shopify

Kochel Hill

Nov 17, 2024  on Shopify

Wow. Just wow. I could not have done this without the help of Anaam Haroon. The knowledge she has goes deep and she also articulates it very well. More, she helped me learn and get better, as I'm new to the platform, instead of just doing it for me. I would recommend her 1000X over and my appreciation runs deep. Thank you, Charles Kochel

Kids of Queens

Nov 17, 2024  on Shopify

Their customer service has truly been superior! Their team continues to answer in a timely manner and has clearly troubleshooted all of my issues.

Northbound tours

Nov 17, 2024  on Shopify

This app is awesome. When it came to set up, Anaam was really helpful. They installed everything to our liking and troubleshoot through the issues. Now I'm able to see what is in demand going forward which is a great tool to have. Once we move into the busy season, I'm sure this will be a great tool to help us be on the pulse of the customer.

Unndr

Nov 17, 2024  on Shopify

Downloaded in a panic as another app was unresponsive during a critical time and this app has been amazing! I had an issue setting it up but Sneha at support was so diligent and efficient. It was amazing to communicate with and get my pre-order product up. Thank you, Sneha!

Eltee Sydney

Nov 17, 2024  on Shopify

Excellent app. No tech is without it's issues but with Stoq they are few and rare, and dealt with quickly with no fuss. Highly recommend.

Rymhart

Nov 17, 2024  on Shopify

We have been using the Stoq app for our Shopify store and are extremely satisfied with its performance. The app offers a comprehensive set of features that have significantly enhanced our store's functionality. The pricing is competitive, providing excellent value for the range of services offered. One aspect to be aware of is the limit on pre-orders included in the plan. Exceeding this limit incurs a small additional fee per pre-order. While this was not initially clear to us, it has not detracted from the overall positive experience with the app. The support team is outstanding, consistently providing prompt and effective assistance. They are receptive to user feedback, often incorporating suggestions into their development roadmap. Our interactions have even included discussions with the CEO, which were both insightful and productive. Overall, Stoq is a fantastic app that delivers a great balance of functionality and affordability. We highly recommend it to other Shopify store owners.

MySiana Cosmetics

Nov 17, 2024  on Shopify

Merci à Sneha, Parfait

salamōur

Nov 16, 2024  on Shopify

just downloaded it, easy setup, wanted to move the notify tab and it was done very quick via the in app chat!

PotassiMax

Nov 15, 2024  on Shopify

Nagaraj was extremely helpful in getting our site operational. 10/10 would recommend.

Nexus

Nov 15, 2024  on Shopify

Great app great support. they set it up under minutes

SORD Fishing Products

Nov 14, 2024  on Shopify

Great customer service

VH Makes

Nov 14, 2024  on Shopify

Their app has been super reliable - and the support team is top notch!!

Glad I Got To Ask

Nov 14, 2024  on Shopify

Customer service is off the charts. Prompt and helpful. The app can be a little cumbersome at times, but the customer service more than makes up for it.

Eterea Crochet

Nov 14, 2024  on Shopify

Il servizio, svolto da Nagaraj, è stato veloce ed efficiente

Pressed Floral

Nov 14, 2024  on Shopify

Great app that is simple to use and easy to understand! When we've had problems, their support team is active on the chat and they are always so helpful and will go above and beyond to fix things for us. Shoutout to Nagaraj!

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