Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,678)

Overall rating

5

2,195
4

59
3

5
2

4
1

11

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

TORRAIN

Nov 03, 2025 on Shopify

So easy to use and I got immediate help when I needed it! Great customer service and user experience.

Fin Pottery Tools

Nov 03, 2025 on Shopify

Easy set up and great support. Thanks for your help, Hassan.

leguano Australia

Nov 03, 2025 on Shopify

Shashi from customer service was quick, friendly and helpful. Can definitely recommend.

My Bud Vase

Nov 03, 2025 on Shopify

Great app! Amazing service and response time! xoxo

Light Provisions

Nov 03, 2025 on Shopify

Only had the app about 1 week, but so far so good. It's much easier to set up. With other apps, I had to manually select which of my 100+ SKU's to be preorder or notified and it took way more time than was worth it. I appreciate Stoq's simplicity and budget friendly pricing. Arnab was quick, helpful and friendly with the small adjustments I needed.

YourCreativeStudio

Nov 03, 2025 on Shopify

The Port Of Joy

Nov 03, 2025 on Shopify

Brilliant customer service and guided us through every step of the set up process

Le Noof

Nov 03, 2025 on Shopify

great app and awsome support.

Little Cirkus

Nov 03, 2025 on Shopify

Manu Atelier UK

Nov 03, 2025 on Shopify

The STOQ development team is customer-friendly enough to develop new developments tailored to my needs. It was a pleasure working with them.

Twigg Puzzles

Nov 02, 2025 on Shopify

Amazing support!

Reverie Box Candle Co.

Nov 02, 2025 on Shopify

Hassan was very quick in answering my chat/question, and he was very helpful in helping me figure out what was happening and making sure everything was set up properly and thoroughly resolved for my store. :)

vaari

Nov 02, 2025 on Shopify

great service!

Sealuxe

Nov 02, 2025 on Shopify

It's so easy to deal with.

Airborne Apparel Co.

Nov 01, 2025 on Shopify

So far so good!- received nearly instant customer support early on a Saturday.

Sophies.dk

Nov 01, 2025 on Shopify

Perfect app. Fantastic support helped me personalize the setup. Thanks a lot!

EWEADN

Nov 01, 2025 on Shopify

Sneha is incredibly efficient! She resolved my issue in just 10 seconds! She absolutely deserves a 5-star review.

Angel Aberdeen

Nov 01, 2025 on Shopify

Hassan made me feel like a real person, not just a number. All of my worries were solved with kindness and loving care. True customer service. STOQ has a keeper on their hands.

AARNI

Oct 31, 2025 on Shopify

Impressive app, great features, multilingual, reports for back in stock notifications are very extensive and support is responsive. We have also used pre-order features without any problems. Thanks Kasi for helping us with button positioning!

urbanhive

Oct 31, 2025 on Shopify

Comprehensive app, helpful support