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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Shopify

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Hrxtech EU

Sep 10, 2025  on Shopify

app fa quello che viene descritto e il servizio di assistenza e rapido e efficiente.

Jezreel Olive

Sep 10, 2025  on Shopify

Very good app, easy to navigate and online help is super good

Apt Studio

Sep 10, 2025  on Shopify

The online chat support from Stoq has been excellent in resolving my setup questions, especially thanks to Hassan’s assistance. All my issues were addressed promptly, and so far my experience has been a solid 5 stars.

PinPaint

Sep 09, 2025  on Shopify

Ugpi’ganjig Trading Post

Sep 08, 2025  on Shopify

The customer service provided was amazing. Very friendly. Definitely approve this app. Thank you.

Lang Artwork and Design

Sep 08, 2025  on Shopify

So far the app is working great. Had issues and contacted a service representative and they were fast with helping solve my issues.

Dandiful Ventures

Sep 08, 2025  on Shopify

Sky Valley Records

Sep 08, 2025  on Shopify

Always helpful customer service. They are quick to respond and provide a solution to inquiries. App works great too.

Heavenly Socks

Sep 08, 2025  on Shopify

They helped me wit the setup quickly. great team great app

PURELY BELLA

Sep 08, 2025  on Shopify

Great app! Great customer service. Prompt and helpful.

Empress Mimi

Sep 08, 2025  on Shopify

Khutheja is very helpful! We're new in Stoq and have a lot of questions, she was so patient on answering them all.

Shavejane

Sep 08, 2025  on Shopify

Schneller und hilfsbereiter Support, mein Problem konnte in Kürze gelöst werden. Macht weiter so!

SWIMSARA swimwear

Sep 08, 2025  on Shopify

Amazing, quick to deal with and quick to solve my issues - super helpful!!!

THE CAP

Sep 08, 2025  on Shopify

基本的に英語でのサポートになるが、日本語で依頼しても翻訳しながら対応してもらえます。 ほとんどの場合、チャットにはすぐ反応してくれるので、対応が早いです。

Smokeshow Hat Co.

Sep 07, 2025  on Shopify

Customer Service is fantastic!

Nytt Concept

Sep 07, 2025  on Shopify

FootyFever

Sep 07, 2025  on Shopify

Hassan very good customer service, thank you!

Moray Herbal Haven

Sep 07, 2025  on Shopify

Amazing customer service, I had a problem (user error!) So I used the chat and got through to Hassan in a couple of minutes. He helped wonderfully and made the experience so easy. Brilliant app for my new shopify store, and brilliant customer service. I'd definitely recommend

Floragy

Sep 07, 2025  on Shopify

Exceptional service and a very good app, very happy customer.

Evolutionfightwear

Sep 07, 2025  on Shopify

I had a fantastic experience with the support team when I was having trouble with the app. The representative I chatted with was incredibly helpful and patient, walking me through each step to get things sorted out quickly. It really made a difference and turned a frustrating issue into a smooth, positive experience. Thanks again for the great customer service!

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