Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating

5

1,985
4

56
3

5
2

4
1

9

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Heimstone

Sep 16, 2025 on Shopify

Fantastic app with premium support. Lightning-fast responses and hands-on help. Everything was set up perfectly. Thank you for your professionalism Momna!

iRi

Sep 16, 2025 on Shopify

Great customer support!

Rosie Ray

Sep 15, 2025 on Shopify

Hassan and the team at Stoq are amazing. They were quick to help us and super friendly. Had the app working for us in less than 5 minutes. Will definitely recommend them.

Kamado Joe

Sep 15, 2025 on Shopify

Customer support is exceptional. Vishu and Khutheja did a great job getting the back in stock notifications to work in our customized theme. They were very patient with all the back and forth that took. Was easy to import notification requests from our old app to Stoq. Overall, very pleased.

LumiRed

Sep 15, 2025 on Shopify

Excellent fast and efficient support from Momna. App looks great and seems to function as we want.

Aéde

Sep 15, 2025 on Shopify

Support helped me instantly when I opened the app and fixed my problem. Quick and effective, thanks!

BRUSHOLOGY

Sep 14, 2025 on Shopify

Pormenores

Sep 13, 2025 on Shopify

Atendimento excelente. muito obrigado

Colorgang.

Sep 12, 2025 on Shopify

Very responsive team, I recommend!

KYLIE AND THE MACHINE

Sep 12, 2025 on Shopify

Really great service and help for onboarding. Highly recommend.

Smith & Arrow

Sep 12, 2025 on Shopify

Pam by Pamella

Sep 12, 2025 on Shopify

AMEI.

C'RIBBE

Sep 12, 2025 on Shopify

Have just downloaded this app and set it up. Needed support to make one quick change, which was done very quickly. Looking forward to using this app and seeing what it can do for us! So far I'm very pleased with it!

Monroe

Sep 12, 2025 on Shopify

Amazing service. They help with any questions within minutes or less every time!

The Bend Motorsport Park

Sep 11, 2025 on Shopify

Great App - Easy to use - Fantastic Customer Support from Nagaraj

SoCal Swords

Sep 11, 2025 on Shopify

Incredible customer service, Nagaraj was there every step of the way to help me set up the app and make sure it was running smoothly.

Palette London

Sep 11, 2025 on Shopify

Impressed with the level of support received on the live chat!

Solo Daughter Stitchery

Sep 10, 2025 on Shopify

Prompt and quick chat help from Hassan! He quickly understood and fixed my issue!

Escape by Habitat Clothes

Sep 10, 2025 on Shopify

Setup was quick and simple, we have a custom theme in our Shop and customer support got everything working in minutes.

B2B TEST

Sep 10, 2025 on Shopify

This app has been fantastic and the support from their team is incredible. They seem to be available 24/7 and helped me customize the app for the B2B Trade theme so the button appeared in the quick order section. This has been fundamental to the workflow on my site. I use this app on 8 stores that I manage and each time they have been incredible helpful and responsive, the function of BIS is really robust and drives tons of sales to my stores. I cant recommend it enough.