Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating

5

1,985
4

56
3

5
2

4
1

9

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Syntonie

Oct 06, 2025 on Shopify

Maskscara

Oct 06, 2025 on Shopify

Installed the app today. Excellent support received from Sneha to get everything customised and installed. App works exactly as advertised.

Tahi

Oct 06, 2025 on Shopify

Customer service is great. Sneha solved my problem and was very easy to talk to.

Rawly Chews

Oct 05, 2025 on Shopify

Massive thanks to Sneha — She's amazing! Helped me customise the app so it looked and worked exactly how I wanted. Super quick replies and so patient with all my little tweaks request. Couldn’t ask for better service!

Kate’s Treasures15

Oct 03, 2025 on Shopify

Good app and customer service. Would recommend. Thanks

K'ai&Vrosi

Oct 03, 2025 on Shopify

It is pretty easy to use. I customize the email and button easily. User friendly app. And if you need help, they are ready to help. Thank you for your service.

Swinnerton Cycles

Oct 03, 2025 on Shopify

1st impression easy to use and to customize - fast support - just waiting for the pre-orders to roll in now

HAWAA Clothing

Oct 03, 2025 on Shopify

app works brilliantly and the CS team have helped me every time i have had an issue immediately. very quick and very helpful

Selfcare Social

Oct 03, 2025 on Shopify

Thanks to Nagaraj for providing fast support

Chan

Oct 02, 2025 on Shopify

The support team is very attentive, responds quickly, and solves problems. I highly recommend this app.

Bullèsque

Oct 01, 2025 on Shopify

shopcomo1907

Oct 01, 2025 on Shopify

Veltrigen

Oct 01, 2025 on Shopify

Great service

motusboutique

Sep 30, 2025 on Shopify

The app covers the basics, and at first I had noticed a few blocking points. However, the owner got back to me very quickly and was extremely responsive, all my requests were implemented in no time. Great support and attentive service, which makes the tool much more pleasant to use.

K PLACE

Sep 30, 2025 on Shopify

Great app, and for our use-case, a must if you have several locations and need more granular BIS notifications per location and/or market. Saves our customers from receiving false alarm BIS alerts, and the support team has been nothing but a pleasure to work with!

Bookdom Apothecary

Sep 30, 2025 on Shopify

For note: we are still learning all the features of this application. This review is specific to the Customer Service. Customer service has been phenomenal! From moving a button on our website. To activating the application on Shopify POS. They make it very painless to ask for assistance.

Umio.aix

Sep 30, 2025 on Shopify

le service client 10/10 Hassan top merci

Kloke

Sep 30, 2025 on Shopify

Easy set-up and amazing support from the team

Mabel&Flo

Sep 30, 2025 on Shopify

Great support - always very quick to respond. Hassan helped me this evening, he was quick, straightforward and helpful, solved my issue within a few minutes.

LaLotti

Sep 30, 2025 on Shopify

Good service!