Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating

5

1,985
4

56
3

5
2

4
1

9

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Zeus

Oct 15, 2025 on Shopify

Absolutely fantastic, Sandesh & Team are second to none! Constant support and were able to guide me through setup, including using 3rd party services like Klaviyo. Thank you so much!

Tarrazi

Oct 14, 2025 on Shopify

Great customer service. Helped with customisation very promptly. Looks great on the website!

Charged Cycle Works

Oct 14, 2025 on Shopify

This app has been extremely helpful in allowing us to sell incoming products, resulting in higher sales. The support team is amazing as well!

arena® España

Oct 14, 2025 on Shopify

Really easy to set up. Nagaraj help me to show the button where I want.

Peace & Love Publishing

Oct 14, 2025 on Shopify

The app works very well with good controls plus the service from the experts there is excellent and they can really support what needs to be done. I've experienced great support multiple times.

Pasta Kitchen (tutto pasta)

Oct 13, 2025 on Shopify

Just installed the Stoq app so will see how it goes, needed some changes to the position of the button. Shashi was very helpful and sorted it out for us.

RacletteCorner

Oct 13, 2025 on Shopify

Easy to set up, works great! Customer service (Momna) is quick and efficient. Thanks

BOSKA Food Tools

Oct 13, 2025 on Shopify

De app werkt fijn en is eenvoudig in te richten. De klantenservice (Sneha) reageert snel met duidelijke feedback op mijn vragen.

Punkyouth

Oct 12, 2025 on Shopify

GOOD apps and Nagaraj from the support team helps a lot

GARM ISLAND USA

Oct 12, 2025 on Shopify

The app is very easy to set up and the customer support responds very fast and they are very helpful. would recommend using this app for your preorders.

RetroRobo Toys, LLC

Oct 12, 2025 on Shopify

The STOQ Pre-Order app has been critical to the success of my business! It's easy to use and works as advertised, which is more than I can say about some other apps in the app store. On top of that, tech support was super responsive, and quickly (and correctly) answered all of my questions without issue. In addition they were very friendly unlike some other experiences I've had with app developers which ranged form passive aggressive to condescending. Support matters and they delivered. 5 Stars+!

SUPAW SLEEP Hundebetten

Oct 11, 2025 on Shopify

Best support ever! Never experienced something so customer-friendly.

Misto Denim

Oct 11, 2025 on Shopify

Excellent service and very friendly. So far, this app has been great.

Ladenhüter

Oct 11, 2025 on Shopify

We received helpful and timely support from Hassan. Would recommend this app.

The Style Attic

Oct 11, 2025 on Shopify

Great help from Sneha helping us solve a problem in the chat xx

miracle club

Oct 11, 2025 on Shopify

FASHION PARADISE

Oct 10, 2025 on Shopify

Second Summer Middle East

Oct 10, 2025 on Shopify

Abigail Collins

Oct 10, 2025 on Shopify

The customer support on this app is 10/10! They have been SO helpful each and every time I reach out for assistance. They help me solve problems quickly and effectively. AND we've used this app to bring in sales while we wait on inventory. Would absolutely recommend!

Mirrors by Reflect

Oct 10, 2025 on Shopify

Fantastic app with great support highly recommend!!