Back in Stock & Restock Alerts App Review for Shopify

Customer reviews: Preorder, Back In Stock ‑ STOQ

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,452)

Overall rating

5

1,985
4

56
3

5
2

4
1

9

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

Excellent customer support with rapid response times
Easy to set up and integrate with Shopify
Highly customizable to fit store themes
User-friendly interface
Seamless preorder and back-in-stock notifications

Common Concerns

Initial setup may require assistance for customization
Some merchants experienced glitches in the beginning
Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

DUSTY SUPPLY

Oct 20, 2025 on Shopify

Hassan did a great job helping me and fixing my issues

JUCA

Oct 20, 2025 on Shopify

Simple to use, and support is really responsive. I had a couple of questions with the initial integration of pre-orders in my store, and the team were able to address these quickly and with a smile.

Weft Blown

Oct 19, 2025 on Shopify

This app works great and provides the functionality we need for preorders and partial payments. Support is also fantastic and quick to respond and fix any issues. Recommend.

RoseLee Amsterdam

Oct 19, 2025 on Shopify

Great help from Hassan! Fixed everything in no time. Very easy to communicate with.

Creatively Useful

Oct 19, 2025 on Shopify

Very handy app and their customer service is so good. I would recommend!

ALVIICOM

Oct 19, 2025 on Shopify

Gott great help from Anaam. Super quick, friendly and solved all my problems :)

ATASHÉE

Oct 19, 2025 on Shopify

Disponibilité et réactivité de la part de l'équipe, parfait

CardsCup

Oct 17, 2025 on Shopify

This app works perfectly right out of the box. It looks professional and clean. The support team responds immediately — I wanted the ‘Back in Stock’ button placed differently, and they solved it within five minutes.

Resynator Store

Oct 17, 2025 on Shopify

The app is very straight forward and the customer service that I have received on two different occasions were both really efficient and friendly and helpful! Thanks!

Panda

Oct 16, 2025 on Shopify

So far this app gives us what we need. Their customer support was helpful, especially Khutheja!

KATE JUNE

Oct 16, 2025 on Shopify

Great help! Nice app!

NOOKDECOR

Oct 16, 2025 on Shopify

Helpful CS team, responds and solves things quickly.

KPOPMERCH

Oct 16, 2025 on Shopify

LommePrinter

Oct 16, 2025 on Shopify

Had a minor alignment issue and contacted online support. Issue solved within 5 minutes! Very satisfied!

Viens Avec Moi

Oct 16, 2025 on Shopify

The App is perfect to add Pre-Order Option and the feature is free of cost. Also the support is very prompt. Shashi was very quick to assist and resolve issues.

John Atencio

Oct 16, 2025 on Shopify

Not only did this app provide what we were looking for to enable pre-orders, but the customer service was EXCEPTIONAL! Never have I had an app support team who can so quickly answer my questions, and help with the setup and styling of their app. Khutheja was incredibly helpful making changes that would have taken me hours to figure out, or extra development fees had they not been there to assist.

Cryomedics

Oct 15, 2025 on Shopify

Installing the app went pretty quickly and I was very impressed with the support team who helped me via chat for some customization and bug fixing. Khutheja was knowledgeable and really nice to work with. I'm really happy with the setup and end result, now just to get the sales rolling in!

Librairie Al Minhaj

Oct 15, 2025 on Shopify

very professional team specially Hassan friendly and kind

NIC+ZOE

Oct 15, 2025 on Shopify

Excellent and fast customer service.

Librairie Al Minhaj

Oct 15, 2025 on Shopify

so helpful