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Preorder, Back In Stock ‑ STOQ logo

Customer reviews: Preorder, Back In Stock ‑ STOQ

Develop by Artos Software

The Back in Stock & Restock Alerts app helps Shopify store owners recover lost sales by notifying customers when out-of-stock products are available again. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,159)

Overall rating
5

What Merchants Think

The "Preorder, Back In Stock ‑ Stoq" app consistently impresses merchants with its ease of use, seamless Shopify integration, and exceptional customer support. Many users appreciate the app's ability to enhance productivity by streamlining the preorder and back-in-stock notification processes. The fast and efficient support team is widely lauded, making the app a popular choice among Shopify store owners.

Key Strengths

  • Excellent customer support with rapid response times
  • Easy to set up and integrate with Shopify
  • Highly customizable to fit store themes
  • User-friendly interface
  • Seamless preorder and back-in-stock notifications

Common Concerns

  • Initial setup may require assistance for customization
  • Some merchants experienced glitches in the beginning
  • Desire for consolidated restock notifications rather than separate emails for each product

Final Thoughts

Overall, the "Preorder, Back In Stock ‑ Stoq" app is well-received by merchants for its reliability and the excellent service provided by the support team. It is particularly valued for its straightforward setup, extensive customization options, and ability to handle preorder and restock notifications efficiently. While there are minor areas for improvement, such as consolidated notifications, the app's strengths make it a highly recommended tool for Shopify store owners looking to enhance sales through preorder and restock features.

Aurora®

Aug 07, 2025  on Shopify

The team is incredibly friendly and responds to messages within minutes. Hassan was especially helpful and informative in answering my questions. The app itself is very easy to use, and the tutorial provided when you first download it gives a clear, step-by-step walkthrough of each feature.

Seba Ase'

Aug 06, 2025  on Shopify

Excellent customer service. He fixed everything quickly and thoroughly.

Muna Wellness

Aug 06, 2025  on Shopify

Great customer service!

Omafiets

Aug 06, 2025  on Shopify

Great customer service from Nagaraj. Cheers!

Fabled Fox Clothiers

Aug 06, 2025  on Shopify

I am in the process of exploring several preorder apps to figure out which one will work best for me and my shop. After exploring the app a bit, I had some questions and Hassan answered my questions quickly and thoroughly. The app is intuitive and so far seems to have all of the features that I need.

Live Milk Love

Aug 06, 2025  on Shopify

I had the most incredible customer experience from Sneha - she helped me with all the questions I had. Overall feeling very good about installing Stoq for my shop!

S U L V A

Aug 06, 2025  on Shopify

AGAIN

Aug 05, 2025  on Shopify

awesome help

Manju

Aug 05, 2025  on Shopify

Great support, super fast and nice!

TropicoolClothing

Aug 05, 2025  on Shopify

Support for this app is amazing. Extensive help with setup and even customisation of CSS to make sure everything looks great!

Foger Vapes

Aug 05, 2025  on Shopify

Shashi took his time to truly understand my concerns and worked hard to deliver exactly what I wanted. His attention to detail and dedication really stood out. I’m extremely happy with the outcome and look forward to working with this company again. Highly recommend!

WALLBEDSONLINE NZ

Aug 04, 2025  on Shopify

adoebike-usa

Aug 04, 2025  on Shopify

Artos' Preorder Stoq is an excellent product, and its customer Support team was incredibly helpful, assisting me right away. Extra shout-out to Nagaraj for the quick and deep analysis of a tiny bug that was causing me issues!

Kpop Nabi

Aug 04, 2025  on Shopify

They are super helpful if you run into any problems!

ChokeSports

Aug 04, 2025  on Shopify

This app is super useful if you accept pre-orders and/or sell made to order products. It's easy to use and has all the functionality that I need. Recommended.

Studio Kacy

Aug 03, 2025  on Shopify

Great support service

Roots and Leaves, LLC

Aug 03, 2025  on Shopify

so far so good! just downloaded and needed help and they were amazing....so far!

BLUUCORTI

Aug 02, 2025  on Shopify

This app is truly revolutionary. Now I look at other stores and wonder why they don't have this option. I think it is a brilliant way to connect customers more closely with a brand and the products they like. Also, the technical team in the backend is truly helpful, and are readily available to assist. Thank you to Hassan from Stoq for helping me to properly add the pre-order button to my homepage. Without his help, I would still have been confused before writing this review. I am looking forward to a great integration with Stoq and my store.

Ohana Wear

Aug 02, 2025  on Shopify

Muy fácil de configurar y con un soporte genial. Hasan me ayudo al momento a colocar el boton y ha quedado de lujo. 100% recomendable

HNDRXX

Aug 01, 2025  on Shopify

Nagaraj was very helpful and solved our problem very quickly

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