Customer care was really smooth and friendly. Khutheja is an asset to the company

Khutheja did a good job and she fixed my issue but I have no idea what the specific issue was or how to fix it if it happens again. Other then her forgetting to share what happened and how to fix it, she did great!

Nice app, their customer support executive named Momna is very helpful.

Installation très simple. Dans la langue qui me convient. SAV réactif.

Great customer service, helped me to setup the features

Love the customer service provided by Sneba. she did more service then I expected.

Great service - very responsive in helping set the app up in my shop. Thanks guys!

I would recommend Stoq App for Preorder and Back in Stock notifications, especially as a new start up in the ecommerce space.

early days of using it but so far so good and helpful support!

Very helpful customer service and pretty easy to understand and use. The one negative point I have as of now, is that you can not fully customize the pre-order confirmation emails, which they hopefully will add soon.

I just started working with the app and everything is going well. I had a few questions and support was able to assist me rather quickly. I am giving it a 4 out of 5 just because I am fairly new to the app.

Nice working app and excellent customer service. I hope that you could edit apps features by yourself a little more but customer service is fast and works very well so it helps a lot. Thank you Anaam for your kind & quick help with my issue!

Vraiment bon accompagnement pour régler les problème!!

Didn't put 5 stars yet because we just launched and the pre-order function has not yet been used by our customers. However, Anam from technical support has been a tremendous help in setting-up the app. She was super responsive and went above my expectations! Thank you!

I wish it had a limit of preorders per month for the free plan not total.

Although it is still m first day with the app, it seems to fit for the purpose - having a "notification of back in stock" widget. The support team is very responsive but it is a bit of a bother that the app makes us to contact them for a simple thing as changing the button from vertical to horizontal. That's why my 4-star.

The app glitches in the beginning and may have even cost me some sales. The rep stated the issue was from Shopify end. I dont know really. But they were deligent and got it resolved quickly.

Used the message function when we had a button problem, and we had the quickest response and resolution. Love that there is always someone online to chat with.

After a bumpy start I have had a good experience with Stoq! I had decent suppor with most support reps and a poor experience with one. Once I made my concerns known... they quickly address my issue, reached out and retrained the rep that was unhelpful. They care about making sure customers concerns are addressed and corrected.