This app doesn't work with Shopify's Combined Listings feature since it doesn't recognize that a new product page is loaded in place (rather than a full page reload). Over the course of 5 months we tried to contact the developer 6 times hoping to get some support and work towards a solution that would render the app compatible with Combined Listings, a first-party feature that was introduced by Shopify early 2024 no less. Unfortunately we didn't receive any replies apart from the very first response that promised to look into the issue. All further inquiries were ignored. We have to assume that the developer isn't interested in fixing this issue, which is unfortunate since the service worked quite well until this point.

We have used this app for many years but recently noticed that the notifications are not sending. Customer Service is difficult to reach. Do not recommend.

totally worth it, has saved us heaps of time and helps customers enormously. Great for businesses like ours that stock the same seasonal products year in year out that are popular and sought after! Love it. Thanks Dave and team

Loving the new feature allowing us to migrate signups ourselves! Highly recommend the app and Baaqi at Back in Stock is super helpful as well!

The app works great, but the support is not good. I’m trying to connect it to Shopify Flow, which apparently needs to be enabled by them. They told me it was supposedly enabled, but it’s not working, and they haven’t responded in a week :( Edit: My issue has been resolved, so I can gladly update this review to 5 stars. Thank you James and Leslie for following up.

Good app to use, we did have a small issue where customers were notified when stock wasn't available, but we were credited for the emails that were sent out, but this was never resolved by the developers team. The only thing I would mention is that if you have stock delays of over 2 weeks, people who signed up, up to 4 weeks previous never seem to return. But this is just something we have noticed from our customers, not a problem with the app.

Great tool to capture sales for new and preorder products with a very solid support team and several customizable options tailored your business approach

Amazing app I’ve used for years. It’s a breeze to install and customize. I love the detailed reporting it gives on notifications sent, notifications converted and notifications that haven’t converted. Great if you are a smaller store or if your email platform doesn’t offer a back in stock trigger.

Really pleased with the app functionality, ability to customise and also the support when needed, would definitely recommend.

We've used this app for YEARS! It is so simple and really helps us know what items to bring back for customers as well as notifying the customer when the item the want is back in stock! Highly recommend!

このアプリの素晴らしいところは使わないときはダウングレードして無料にできる点です。 無料でも月に10通 再入荷通知メールが送れるので導入のハードルも低く使いやすいです。 日本語対応されていませんが、直感で操作できました。

This is the SINGLE BEST APP we have added to my Shopify store. It is a revenue generator and makes our clients so happy. I've started requesting the shops and businesses that I shop with add it to their shop.

Warning! If you expand and sell from different locations, this app will not work for you! We noticed restock alerts were being sent to our customer waiting list for location A even though we never restocked anything for that location. Makes the whole app pointless and customers even more frustrated as they still cannot purchase. This is definitely not a feature you want and should have been pointed out when installing the app.

Great app! Easy set up and straight forward settings options, good customization and helpful support when required

I would absolutely recommend this app! It works exactly as expected. Very easy to set up and customise to your liking - and, the support team are really helpful if you need any assistance!

Super flinke og kompetente menensker hos Back in Stock. Jeg havde et problem, som jeg hurtigt fik hjælp til at udbedre. Appen er nem at navigere i, og har de funktioner, jeg skal bruge. Jeg kunne dog godt tænke mig, at man ikke skal ud i det dyreste abonnement for at connecte med Zapier.

Easy to install, use, track. Effective in getting sales results. Very reliable. Been using this app for a few years now and never had any problems with it.

Great application, it took barely any time to set everything up and we immediately saw that customers had already made requests. We had problems with the button that did not want to display on the product page due to our theme and this was immediately resolved by support who quickly resolved the problem.

We are very pleased to be back with back in stock after temporarily going across to another pre-order app that also offered a back-in-stock function. Back in stock provides excellent functionality, ability to communicate effectively with potential customers and valuable statistics. Highly recommended by needessentials - we are a direct to consumer colective of surfers who responsibly design highest quality wetsuits and surfing essentials using the best manufacturing and materials. No branding, packaging or retail markups.

Great app! And super great dev team. They implemented the notifications with our theme within 24 hours. Highly recommend.