Axe Checkbox Upsell Order Bump logo

Customer reviews: Axe Checkbox Upsell Order Bump

Develop by Axe-Commerce

Reviews (54)

Overall rating
4.6

What Merchants Think

The "Axe Checkbox Upsell Order Bump" app is generally well-received by users who appreciate its ease of use and the positive impact on sales. Many merchants highlight the app's ability to seamlessly integrate with store themes and its simple yet effective upsell capabilities. Exceptional customer support, particularly from Ralph, is frequently praised, contributing to a positive user experience.

Key Strengths

  • Efficient and helpful customer support, notably from Ralph.
  • Ease of setup and configuration, compatible with various themes.
  • Effective in boosting average order value through upsells.
  • Continuously evolving with updates that incorporate user feedback.
  • Affordable pricing with substantial functionality.

Common Concerns

  • Speed and optimization issues, with excessive CSS files impacting performance.
  • Occasional technical difficulties, such as installation errors or broken functionalities.
  • Reports of analytic features not working as expected.

Final Thoughts

The "Axe Checkbox Upsell Order Bump" app is a valuable tool for merchants seeking to enhance their store's upsell potential. While there are some technical challenges, the app's outstanding support and consistent updates make it a worthwhile choice for those looking to increase revenue efficiently.

Be my stickers

Feb 14, 2025  on Shopify

Doubles user's cart. Settings of the app are not intuitive. I am a developer so it means for other users it can be more frustrating. For example the upsell adds to cart every time user visits a product page, which called a feature, not a bug. And you should know about it being present and disable it to not mess the user's cart Other thing which is why I removed the app from my store is it doubles the cart. I mean product A is on the website. Product B is upsell. User taps add to cart and 2pcs of product A are added to the cart. Product B is added also, which is expected, but not 2 pcs of A. Happens often. Overall bad app

The Crafty Kit Company

Jan 13, 2025  on Shopify

Fantastic app, exactly what we need and Ralph was unbelievably helpful (and quick) in updating a feature for us so we could use it for our needs. Couldn't recommend more. 5*

BlasterChile

Nov 26, 2024  on Shopify

Muy buena aplicación, tenia una duda y el soporte me respondió al instante, gran trabajo al crear esta app

MagLight™

Nov 06, 2024  on Shopify

great support from Ralph. Awesome and affordable app to use. I use it to upsell an extended warranty

WoodenCrew

Nov 01, 2024  on Shopify

Very bad speed optimization—a simple block with a checkbox, image, and title requires 3 CSS files. Also, one of them is font awesome, which is HUGE. A lot of people use your app, so you should optimize it before launching.

Weather Spares

Oct 04, 2024  on Shopify

Setup and configuration of this App is so easy and it matched my theme perfectly. Ralph was exceptionally helpful with some live chat support, even on a Saturday evening. A fantastic App and given the responsiveness of the support I would highly recommend it. They are really keen to hear customer feedback and look for suggestions on what you need as a Shopify merchant. Great team.

AnimePlushies

Aug 28, 2024  on Shopify

I use this app in other stores too! I always get good help when I have a problem. I've been using this app for months now!

LichtRinge

Aug 06, 2024  on Shopify

Those people know what they do, their app is immensly helpful and their kind. What else do you want? Plus it's pretty much free, like cmon Edit: Ralph is a G

dnd dice

May 27, 2024  on Shopify

Great idea, such bad service. Had this on my site for three weeks and was told that the analytics didn't work and that it would be fixed at the weekend (three weekends ago), didn't get fixed but the app then stopped taking the ticked items over to the checkout - so lost income due to the app not working. In the end I was told that they have over 200 customers and that my issue would get looked at, but they had other issues that needing looked at first. Was told to then uninstall and reinstall and app stopped working altogether.

Joith 🖤

May 22, 2024  on Shopify

Ralph just helped me setting up my Checkbox. Very helpful and fast costumer support. Much appreciated Ralph. Thank you!!

StickerFab

Mar 14, 2024  on Shopify

A new, evolving plugin that is worth every penny. What started as a basic fix for add-ons just keeps getting better. Developer is actively working and took our suggestions and turned them into a reality. Add multiple check boxes for items that usually pair well with other items. Remove the check box if it is out of stock automatically to prevent order delays. Take it for a test ride. We've sold a lot of extra product because of it.

PIXADER

Mar 02, 2024  on Shopify

Hey, how do I contact customer support. I can't install the app, I get error: Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail my email: [email protected]

Mini Car Projector™

Jan 26, 2024  on Shopify

It works perfectly well and the customer support is always there to figure something out for you when you need help! Amazing App

Keleby

Dec 19, 2023  on Shopify

J'utilise cette application d'upsell sur Shopify et je suis comblé ! L'upsell discret sur la page produit est parfait et ne perturber pas l'expérience d'achat. Mention spéciale à Ralph du service client, toujours là pour aider et optimiser. Une solution efficace, simple et un support au top !

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