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Customer reviews: Awtomic Subscriptions

Develop by Awtomic

Reviews (45)

Overall rating
5

What Merchants Think

Merchants are highly satisfied with Awtomic Subscriptions, frequently praising the app's seamless integration and superior functionality compared to other services. Users appreciate the exceptional customer support and customized solutions that cater to specific business needs. They recognize Awtomic as a vital partner that contributes to their business success, citing easy installation and excellent service as standout features.

Key Strengths

  • Seamless installation and integration
  • Exceptional customer support and responsiveness
  • Strong customization capabilities for unique business needs
  • Passwordless login and user-friendly interface
  • Effective churn mitigation and high customer retention
  • Detailed and intuitive reporting and dashboards

Common Concerns

  • Minor issues during migration and set up, though quickly addressed
  • Limited mention of potential drawbacks or limitations in available reviews

Final Thoughts

Awtomic Subscriptions is a game-changer in subscription management, garnering enthusiastic endorsements from merchants who value its comprehensive features and outstanding support team. The app is highly recommended for businesses on Shopify looking for reliable subscription solutions.

RedDrop Inc.

Apr 08, 2024  on Shopify

Awtomic has been a great partner to our business! They have worked with us to create customized solutions that meet our unique product needs. In addition to having exceptional technology, every person we have interacted with has been friendly and very responsive. I would highly recommend them both for the product they have created and their ability to understand the business and provide great customer support.

5-hour Energy

Mar 11, 2024  on Shopify

Extremely happy with this app! The installation and implementation were seamless. This subscription platform surpasses any previous provider in both features and service. If you're considering which subscription app to try, save yourself the trouble of testing others—just read the reviews.

Once Upon a Farm

Dec 12, 2023  on Shopify

Awtomic has been a phenomenal tool for our business. After evaluating many different subscription apps, I found their out-the-of-the box functionality to be superior and a great fit for our brand. Their digital roadmap is consumer-centric and spot-on for where the industry is headed; and they've been able to meet our tailored data requests for a complex business. Above all, Awtomic's service is exceptional. We migrated a year ago and it was the quickest, most seamless launch I've ever experienced--largely due to their team's technical knowledge, attention to detail, and ability to quickly address the minor issues that arose. Through the migration planning process and execution, they were very communicative, transparent on what could and couldn’t be done, and they were a true partner in helping to find solutions. They essentially delivered what they said they were going to. Our team could not be happier with this partnership we've established.

Firestone Walker Brewing Company

Dec 11, 2023  on Shopify

I can't say enough good things about Emily and the Awtomic team. They have been more than accommodating for every question and request we've had, even with very complicated and custom program needs. We've used several apps in the past, including Recharge and a custom app, and Awtomic, especially the customer service, is far superior. I highly recommend Atomic for your bundle and subscription needs. If you think its a risk to make the switch-- I assure you its not.

Peter Drayton Wines

Nov 25, 2023  on Shopify

A Game Changer for Online Subscriptions. I recently tried Awtomic for subscription management on Shopify and it's amazing. Passwordless login – customers can access their accounts so easily. This alone has reduced so many calls to our customer service. Another big win is their best-in-class churn mitigation. We've seen fewer cancellations since using it. The intuitive reporting and dashboards are super helpful, making it easy to see how our subscriptions are doing at a glance. Priced just right, with features like flexible subscriptions and a top-notch support team, Awtomic is a no-brainer for Shopify users. Highly recommended!

Top Shelf Cookies

Sep 11, 2023  on Shopify

A fellow business owner turned me on to Awtomic and I haven't looked back, we made the switch from ReCharge and we are SO thrilled. The portal is more customer friendly and everything about it is easier for us. Set up was such personal service and everytime I have a question, the support is amazing. Awtomic is easily my favorite Shopify App!

The Urban Grape

Aug 31, 2023  on Shopify

My team and I have been working with Awtomic Subscriptions for almost a year now and cannot be happier! Any and all questions I have are answered in a timely manner, and during set up (which can sometimes be confusing with any new app!), every step of the way I had Emily there to assist. The Awtomic team was able to ensure that our subscription landing page perfectly matched our website theme and continue to roll out updates that we love!

Sukhmani Foods

Feb 08, 2023  on Shopify

Awtomic Subscription is an invaluable resource for any company offering subscriptions. They offer amazing customer service with prompt and efficient troubleshooting, especially from Senam, who is my go to girl for instant solutions. Since last year that my company has been using their subscription application they have made tremendous progress with new innovations around their app that have proved invaluable to us. From intuitive features like swapping products in to collections and email notifications, batching the orders, they are leaving no stone unturned in the subscription business. The level of professionalism and care they bring to their work is undeniable and something that truly sets them apart in the industry. For all this, I highly recommend Awtomic Subscription to any business looking for efficient subscription services. Congratulation to Emily, Adrian and entire team. Keep us the Good Work. Five stars from me!

Raw Juicery

Apr 18, 2022  on Shopify

We grew from 0 to over 400 subscribers in 3 Months. Incredible customer service from the Awtomatic team who set up our subscription program exactly as we wanted it. Our customer retention has never been this high and we are just getting started. Thanks Emily!

XMiles

Nov 16, 2021  on Shopify

Migrated away from BOLD to Awtomatic, 100% recommend working with the team, simple setup, migration and very helpful for modifications to our plan. + so much easier day to day administration.

Susteau

Sep 28, 2021  on Shopify

This app looks incredible and functions flawlessly on our site. The team at Awtomatic did an great job setting up the design on our site exactly how we wanted it and was incredibly responsive and quick during the setup process. I cannot imagine using another app for our subscription service.

kindroot

May 22, 2021  on Shopify

Finally a subscription app that make sense! I've been wanting to have subscriptions on the site for a while, but was holding off because the "popular" ones are clunky, not user friendly and force you to have a separate checkout. So happy I found Bundle because it is absolutely seamless and easy to use and their support team made implementation super easy. 100% recommend!

Cream Co. Meats

Mar 22, 2021  on Shopify

Bundle is a dream come true! We had previously launched subscriptions with another app and it was nothing but trouble. We found Bundle and it has been working flawlessly. I love how the app is completely integrated with Shopify. Everything from checkout to the customer portal and the emails that are sent by Bundle follow our style guide. The team is super helpful, knowledgeable, and takes into consideration the little details. They were there every step of the way during the installation process. They are constantly trying to improve the app and are always asking about new features that they can add. Working with Bundle feels like a true partnership. I highly recommend them.

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