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Customer reviews: AG Order Printer PDF Invoice

Develop by Shopify

Reviews (644)

Overall rating
4.9

What Merchants Think

"AG: Order Printer, PDF Invoice" has received positive feedback from merchants who appreciate its functionality, ease of use, and robust customer support. Users frequently mention the app's ability to fill gaps in Shopify's native features and value the customized assistance provided by the support team.

Key Strengths

  • Responsive and effective customer support.
  • Ease of customization and flexibility to meet different needs.
  • Time-saving features for order and invoice management.
  • Multilingual support and customer service.
  • Simple and easy-to-use interface.

Common Concerns

  • Base and upgrade templates may appear outdated to some users.
  • Requires considerable customization for some standards, like Australian requirements.

Final Thoughts

"AG: Order Printer, PDF Invoice" generally receives high praise for its functionality and outstanding customer service. While some users note the need for improved aesthetics in templates, the app remains a valuable tool for many merchants seeking an effective invoice and order management solution.

Lannaclothesdesign Shop

Oct 02, 2025  on Shopify

Great app for print orders and invoices. Their customer support is even more amazing and they can do small customization pretty fast time. Highly recommended

LEGENDE

Sep 25, 2025  on Shopify

great custumer service, Avery help me in a few minutes to set up my new invoice. Very professional !

Janicy’s hair

Sep 21, 2025  on Shopify

Julie helped me so fast and she replies really fast.. I just told her what I wanted to change and she helped me with everything, she's really patient and she offers to help you with other things. So I would definitely recommend this app.. It's also really easy to use this app.. it took me a few minutes to learn how to use this app , but also thanks to Julie.

Gianni and Armando

Sep 18, 2025  on Shopify

I was very pleased with the polite and understanding team and their quick, solution-oriented support. Thank you.

Anytime Fitness | PATH Water

Sep 17, 2025  on Shopify

The app has been super helpful for our b2b customers to be able to download a PDF invoice and also have ways of going back into their account to download their previous orders. It's taken a lot of work off our customer service person. Also, their customer support is very helpful and always available quickly. Penelope in particular was the best.

HAMPER2U

Sep 09, 2025  on Shopify

Avada PDF Invoice offers plenty of customization options that perfectly suit my needs. I had an outstanding experience with the Avada support team, especially Ricky and Lias. They were responsive, patient, and highly professional in resolving my technical issues, making sure all my concerns were fully addressed. Truly excellent support — highly recommended!

Machine Vision Direct

Aug 05, 2025  on Shopify

The app works well when it works, but the problem is they constantly update or change it and it breaks things. Our invoices work fine, then they'll make an unannounced change, and all of a sudden it will start showing the wrong price, or a non-discounted price, or something of that nature. We have had this happen probably over a dozen times over 4 years and are now looking for another solution

Kidomo

Aug 02, 2025  on Shopify

Im thankfully of the avid team, very kindly help from Julie and very fast and good work from Max, thank you so much.

Bushido Damas

Jul 27, 2025  on Shopify

Super application, je tiens particulièrement à remercier Riley et Raymond pour l'aide. J'ai eu des problème de personnalisation et des modifications ont pu être apporté à mes factures, et de manières très rapide et efficace. Je recommande !

La Sicilyana Wines

Jul 22, 2025  on Shopify

Very handy plugin for creating and sending custom invoices as well as quotes and pro-forma documents. Support are extremely helpful as well, if you need help getting things set up correctly.

DearDogs

Jul 18, 2025  on Shopify

The support I received from Avery was outstanding! They kindly helped me replace the logo and guided me step by step through the customization options. Even as a non-native English speaker, I felt at ease thanks to Avery’s friendly and clear communication. Highly recommend this app for anyone looking for simple and reliable invoice templates!

Saskatoon Agri-Auto Parts Inc.

Jun 28, 2025  on Shopify

We were looking to make a few changes to our invoices and Lydia and Maison were a fantastic help. They made sure that my requests were understood correctly and in the end I received what i exactly wanted. This will help immensely with our online customers as well. Appreciate their attention to detail.

Ambient Lounge

May 26, 2025  on Shopify

Thank you guys for your help with setting up and fixing the app! special thanks to Kevin and Raymond, you guys are great!

Turner Engineering

May 14, 2025  on Shopify

After a lot of going back and forth explaining what we required we arrived at the final invoice template. Staff were very helpful in resolving the various queries promptly. This should hopefully be the final piece of the puzzle that makes our life so much easier providing customers with their invoice.

La Ptite Tasse

May 09, 2025  on Shopify

Application de facturation automatisée au top, pas mal de possibilité avec la version gratuite pour un lancement de business ! Nous verrons par la suite pour passer au plan payant si besoin. Le service client est au top, Nim à été très réactive, pro et aimable pour répondre à mes demandes :) Merci encore !

LGrocery Wholesale

May 01, 2025  on Shopify

We're currently using this app, and I have to say their customer service and technical support are outstanding. We needed to add some details to our existing invoice template, and they made the changes within just a few hours. Big thanks to Ricky for his excellent support!

25PRIME

Apr 04, 2025  on Shopify

It's simple and straightforward to use if you know what you're doing. It was challenging using it from my iPad however I received outstanding support from a patient and attentive Avada agent!

Negans

Mar 20, 2025  on Shopify

We would like to thank KEVİN for his support. He really solved all our problems quickly. Thank you very much and wish you good work.

BARBOZA

Mar 14, 2025  on Shopify

Erfüllt unsere Erwartungen und macht was es soll. Der Support ist immer sehr gut erreichbar und hilfreich. Individuelle Wünsche werden ernst genommen und auch umgesetzt- Danke!

London Scarves Outlet (Lili Scarves)

Mar 13, 2025  on Shopify

I love this app! Super convenient and it saves me tons of time! Lydia and Doris were extremely helpful and assisted me with everything I needed. Thank you so much, absolutely top notch customer service!

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