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Customer reviews: Avada GDPR Cookies Consent

Develop by Shopify

Reviews (827)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

Karma Shop

Jun 09, 2024  on Shopify

I recently started using the Avada Cookie Bar app for my Shopify store, and I must say, it's been a great experience. The app itself is intuitive and does exactly what it promises, making it easy to manage cookie consent for my website visitors. What truly sets this app apart, though, is the exceptional support team. Hana and William were incredibly kind and efficient in addressing my needs. I had a few specific requirements, and they went above and beyond to resolve them quickly. Their responsiveness and willingness to help made the entire process smooth and stress-free. If you're looking for a reliable cookie consent solution with outstanding customer support, I highly recommend the Avada Cookie Bar app.

My Store

Jun 09, 2024  on Shopify

I am extremely impressed with the support from the Avada team, especially Judy and Wiliam. They were responsive, professional, and incredibly knowledgeable, making my experience seamless and stress-free. Their dedication and expertise are truly commendable. Thank you, Judy, for outstanding service!

Gallery by Flo

Jun 08, 2024  on Shopify

Helped me quickly to implement a code that allowed the cookie icon to display properly on my mobile site.

Revopoint 3D

Jun 04, 2024  on Shopify

Great service from Tiana and Anivia, this tool is great!

Aylanis

Jun 04, 2024  on Shopify

Audrey est géniale

Palava Sydän

Jun 04, 2024  on Shopify

One of the easier to use cookie apps. Works as supposed. Our recommendations!

No Bounce

Jun 03, 2024  on Shopify

avada is very simple im using the free plan and its very good! their chat box is also always available and very helpfull, I had the help of Nolan wich was a great professional and helped me setting my cookies up. thanks Nolan

Metin2 Yang Shop

Jun 03, 2024  on Shopify

Anvein Social Club

May 31, 2024  on Shopify

Great app and great support by Lydia.

Tecuccod

May 29, 2024  on Shopify

Nagyon segítőkész volt Hana a support, és sok beállítás közül lehet választani.

BlockShot

May 29, 2024  on Shopify

Great Support Service!

Bliss Inspire

May 17, 2024  on Shopify

Pamela was so helpful! For some reason when installing the app and cookie bar it didn't last long. When reaching out for help she was able to go in on her end to add the missing piece I needed in order to re install it. I would recommend their app as their customer service was quick and resourceful.

Brin d’Arômes

May 08, 2024  on Shopify

Had an absolutely fantastic support from Esther. She was totally amazing at helping with several questions and issues that I encountered with the app. Esther provided very thorough explanations with screenshots to better visualized the steps required, and she was very prompt with assisting with my requests and professional. Very friendly and kind interaction. I can't recommend enough Esther for her diligent customer service and very happy with the app overall. Thanks a million!

Any Old Vintage

May 01, 2024  on Shopify

Had an issue with Avada app during Dawn theme update. Support was excellent and fixed problem within a few minutes. Recommend!

Wamy

Apr 24, 2024  on Shopify

It fits the purpose I need perfectly and whenever I needed customer support was very supportive. Last time Esther was super quick in fixing a small issue that I had.

One Piece Collector

Apr 20, 2024  on Shopify

le support de Hana de l'assistance est tres efficace !

Melodii

Apr 19, 2024  on Shopify

It works super good

Geniussed

Apr 15, 2024  on Shopify

The application is super good and the support is there for you, Hana was what helped me with a custom modification for my store, Thank you and I recommend this application

Educational Toys

Apr 15, 2024  on Shopify

My star rating is for the service as they have asked me to write them a review. I do not know how good the app is as I've only just set it up. The service I received from Tiana was excellent and without fault, I hope the app is as good!

1Bis rue des Merveilles

Apr 10, 2024  on Shopify

Very helpful and Many thanks to Tiana and Nikita for their help and prompt answers.

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