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Customer reviews: Avada GDPR Cookie Consent

Develop by Avada

Reviews (1,457)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

Supernova néon personnalisé

Aug 11, 2024  on Shopify

Hana has been great !

WESTEND CHOICE

Aug 09, 2024  on Shopify

Sparklar

Aug 05, 2024  on Shopify

Works smoothly and quick and professional response from CS.

Stecklingeversand

Aug 05, 2024  on Shopify

I had problems setting up Avada: Cookie DSGVO Compliant and Avada SEO Suite. I met Hana during support. She is breathtaking and immediately offered me help with both apps and took care of all the settings for me. She is also super friendly and personable I've never had customer service before, thanks Hana

Mais Vida Mais Tempo

Aug 05, 2024  on Shopify

É UMA APP MUITO INTUITIVA E NO PLANO GRATUITO É MUITO COMPLETA. AS DUVIDAS QUE TIV FORAM PRONTAMENTE RESOLVIDAS COM A ESTHER DO SUPORTE, EXCELENTE. OBRIGADA.

GARAGE cph

Aug 05, 2024  on Shopify

The app works as it should and have lots of premium features. The install was easy and with help of chat support with Esther i figured out if it indeed was set up correctly =)

Livinghelper

Aug 03, 2024  on Shopify

A top service ! Within a few minutes my request was clarified by Hana. The app is clear and simple. Top !

Craft a lot

Aug 02, 2024  on Shopify

For the first time i used the chat because i could figure out how to check something in my code and Pamela helped me perfectly!

PlethPost

Jul 31, 2024  on Shopify

Super simple to set, especially for those of us that are not great with legal wording. Customer support has been fantastic. Hana really helped me out with what I needed and was very efficient and kind in doing so.

Kaan Cayoglu

Jul 30, 2024  on Shopify

I had an issue with the cookie banner occuring again and again even when clicking on "Accept" or "Deny". Luckily, I got help from Prakash regarding my issue. His reply was very fast. The issue has been forwarded to the technical team. Now, I just have to wait until the issue is really fixed. Thanks to Prakash for the nice communication. Thumbs up!

Moto Termico

Jul 30, 2024  on Shopify

Support is very good and always here to help! Kevin helped me customizing the banner!

AERA

Jul 30, 2024  on Shopify

We would like to thank you from the bottom of our hearts for your outstanding support! Especially Hana, your tireless patience and commitment guided us through the challenges we experienced at the Cookie Bar. Your ability to keep a cool head even in stressful moments and always find a solution, no matter what time of day, was simply impressive. Kevin, you also deserve our thanks for your support and teamwork. Together you managed to overcome the challenges. We really appreciate your hard work and dedication. Thank you for being part of the team! Best regards, AERA Clothing

foliapro

Jul 29, 2024  on Shopify

Schnelle und kompetente Hilfe im Chat. Die Mitarbeiterin "Hana" macht einen tollen Job :) Ich empfehle diese App und den Support mit 5/5 Sternen.

CutieMeStore

Jul 28, 2024  on Shopify

Thanks! Awesome support from Lydia

FinA Wellness Store

Jul 28, 2024  on Shopify

Cookie DSGVO Konform is an excellent app for ensuring compliance with data privacy regulations. The app is user-friendly and effective. However, what truly sets it apart is the exceptional customer support. I had the pleasure of working with Hana, who was incredibly helpful and knowledgeable. She went above and beyond to assist me with my specific needs. Hana's expertise and patience are commendable. I wholeheartedly recommend this app and its outstanding support team!

Tao-K9

Jul 28, 2024  on Shopify

Not that easy but Hana was of great help on implementing Goggle Consent process. Thanks a lot !

Visioneer

Jul 28, 2024  on Shopify

We had a fantastic experience with the Avada GDPR Cookie Consent app! The app is incredibly user-friendly and efficient in ensuring our site complies with GDPR regulations. I also want to give a special mention to Tiana from the Avada support team. She was very helpful, knowledgeable, and responsive. Tiana quickly resolved any issues we had and provided clear guidance on optimizing the app for our needs. Highly recommended!

Beri Collection

Jul 25, 2024  on Shopify

I m a beginner but looking good service

The Natural Health Market

Jul 23, 2024  on Shopify

Great app and great support helped us get onboarded, with minimal fuss! Thank you.

Little B&B

Jul 23, 2024  on Shopify

Kevin, Thank you so much for your help!

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