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Customer reviews: AfterShip Product Reviews

Develop by AfterShip

Reviews (3,410)

Overall rating
4.9

What Merchants Think

Merchants consistently praise AfterShip Product Reviews for its outstanding customer service and ease of use. The app is widely regarded as essential for Shopify store owners aiming to enhance customer trust and increase conversions. Its ability to easily collect and manage customer reviews, coupled with excellent support, makes it a favorite tool among users.

Key Strengths

  • Exceptional customer service, with agents frequently mentioned for their dedication and quick assistance.
  • User-friendly interface that simplifies collecting and managing customer reviews.
  • Effective in building social proof and boosting customer trust.
  • Efficient email system for soliciting customer reviews.
  • Affordable and value-adding features like importing previous reviews.

Common Concerns

  • Limited detailed feedback on features other than customer service.
  • Some merchants are still exploring deeper functionalities beyond initial setup.

Final Thoughts

Overall, AfterShip Product Reviews is highly valued by merchants for its exceptional customer support and efficient review management functionalities. While primarily celebrated for its ease of use and capability in enhancing customer engagement, some merchants are still discovering its full potential. It's a commendable choice for online store owners looking to strengthen customer relations and improve business operations.

Sparkimel

Feb 04, 2025  on Shopify

AfterShip Reviews is an absolute must-have for any Shopify store owner looking to boost customer trust and conversions. The app makes it incredibly easy to collect, manage, and display customer reviews with photos. Customer support is top-notch, quick responses and helpful solutions every time. If you're serious about building social proof, AfterShip Reviews is the way to go!

The 4 Season Clothing Brand

Sep 11, 2024  on Shopify

AfterShip Reviews has the best customer service of any review management app I've tried. Their team is always willing to go above and beyond to make sure their clients are happy. I have been blown away by their level of support.

Breeze Vista

Jul 19, 2024  on Shopify

My experience was phenomenal with this app. Every time I needed help, the nice agents were here to assist me from start to finish. I communicated with Ayushi agent who stopped at nothing to help answer all of my questions and assisted me with what I need to make my business run as smoothly as possible.

Re-Play Australia

Jul 15, 2024  on Shopify

The email that customers receive to request an email is so easy and quick it encourages a large number of reviews.

Jeauxette Beauty

Jul 09, 2024  on Shopify

AfterShip Reviews sets the bar high when it comes to customer service. They're knowledgeable, efficient, and always ready to help with any questions or concerns I have about the app.

kwickcart.shop

Jun 24, 2024  on Shopify

It was very quick and sorted by her extremely effortsless Thanks appreciate lot Ayushi for your helpful God bless you

OnlyTheTop

Jun 19, 2024  on Shopify

As of my last update, I don't have specific experiences with Automizely Product Reviews to share, but it's known for enhancing e-commerce platforms with customer feedback and review management tools.

Lowcountry Olive Oil

Jun 15, 2024  on Shopify

So far this works ok. It was an affordable service that would import my previous reviews for free when shopify eliminated their free reviews feature. I haven't done anything besides upload reviews yet.

Shopper Haven Pro

May 28, 2024  on Shopify

Great support even at every odd hours, really worth appreciating both product and service. It's my favorite app in whole of shopify app store.

Trendy Fashions R-US LLC

Mar 21, 2024  on Shopify

My experience was phenomenal with this app. Every time I needed help, the nice agents were here to assist me from start to finish. I communicated with two nice agents who stopped at nothing to help answer all of my questions and assisted me with what I need to make my business run as smoothly as possible.

Amaia's Wears

Mar 20, 2024  on Shopify

Hello, my Thanks to Sandlya for all the help provided and the quick response to my issue, very polite and helpful.

Four Kids Toys

Mar 20, 2024  on Shopify

I really like the app. I've found it easy to navigate and respond to customers. I would recommend it to others also.

filtreratvatten.nu

Mar 12, 2024  on Shopify

Very good support from Jai! He solved all my issues in just a few hours time and I am really impressed by the good result! Many thanks!

El Mercadito Salvadoreno

Jan 28, 2024  on Shopify

It's not always easy keeping customers interested or engaged. But, with AfterShip Reviews app, I can quickly sort out any negative feedback and respond to customers' comments with ease.

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