Horrible App. NEVER worked and trying to figure out how to disable it and not get charged has been challenging. NEVER worked the way it was pitched. When I had mentioned it I was told to download and pay $100 a month one and it will work. Why Pay $100 instead of fixing the $29 one that is supposed to do what I needed? To get more $$$ out of me UPDATE: They responded (look below) and now saying something different. They responded 20 days later, and said no tickets for support or setup requests. Trying to navigate and figure out whom to contact is an issue. I talked with the company (whom called me) who said they made the soft ware and no didn't offer anything other than I need to sign up for the $100 a month plan. I had expressed unhappiness and that it wasn't working. I have since stopped using and unsubscribed to this app and have no plans to go back.

Horrible App. NEVER worked and trying to figure out how to disable it and not get charged has been challenging. NEVER worked the way it was pitched. When I had mentioned it I was told to download and pay $100 a month one and it will work. Why Pay $100 instead of fixing the $29 one that is supposed to do what I needed? To get more $$$ out of me

Great idea, poor execution. Customers can’t see promos on product pages instead they have to jump through multiple steps (log in, connect to Astro, go to a separate offers page, select the offer, THEN add to cart). It’s clunky and confusing, and most customers just give up. Until promos can display directly on product pages, this integration doesn’t deliver what a loyalty program should. EDIT: reducing to 1 star, app is very buggy. When adding offers to cart app crashes. If there is an Astro offer on an item, customers cannot simply add the item to cart and get the discount when logged in, they have to add it to cart through the offers page, but as mentioned the app freezes when they do that. What is the $99/month for exactly if your app fails to function properly? Developer does not respond to support emails either, I have emailed them twice and no response. Only response is a generic reply to poor reviews.

Great idea, poor execution. Customers can’t see promos on product pages instead they have to jump through multiple steps (log in, connect to Astro, go to a separate offers page, select the offer, THEN add to cart). It’s clunky and confusing, and most customers just give up. Until promos can display directly on product pages, this integration doesn’t deliver what a loyalty program should.

WOW! Don't believe the negative reviews. This company is so very helpful! Robert helped us and literally in a matter of minutes our store was set up and our customers are syncing with our Astro Loyalty account. What a godsend! 10/10 recommend

The APP is among the worst available on Shopify, and the support is THE Worst. The developers have you held captive, as no other app integrates with Astro Loyalty, so they could care less about support or improving the app. They just keep collecting the $99/ month. .

Can't get it to integrate. Literally 3days of trying. No support from the app folks. Wanted to get this working before q4 but it has been unbelievably difficult. Can't see a way to upload our current astro customers into Shopify besides one by one .. that's a crazy way to do this

This app is severely lacking backend functionality for the price. When you enroll in promos, it will show all SKU options to your customer even if you don't offer all SKUs. There is no way to manage this on the backside. Also, if you are OOS of certain SKUs the app just throws an error to the user or takes their discount off in the cart with no explanation. I hope they continue to make this better as its an amazing offering to our online shoppers if it actually worked.

The app doesn't work and they have absolutely no support whatsoever. I even had Shopify and Astro Loyalty reach out to them and no response. It's a shame because it would definitely have made my employee's jobs easier.