Sharing my experience - 2023 - 2025 4th Aug 2023: What just happened? Out of nowhere, black bars appeared on my site. The settings were changed without any notice, and suddenly my website was misaligned. I had to manually disable it. Extremely disappointing! 16th Aug 2023: Updating my review after 12 days of trying to resolve the issue. Despite multiple attempts to get help, there’s still no solution. I paid $499 for a lifetime plan, but at this point, I feel like I’ve thrown my money away. Honestly, it’s a waste of both time and money. I found that Scale Up Announcement Bar is a much better alternative. 20th Oct 2025: Two years later, and I’m still dealing with the same issues. Do not buy this app. I deeply regret paying for the lifetime plan. The app consistently malfunctions—despite me disabling the bars, they still appear on my site for up to an hour. What’s worse, their support is non-existent; sometimes it takes over an hour to get a response. I will continue to share my poor experience here because it’s frustrating to see no improvements. If you’re serious about your business, do yourself a favor and stay far away from this app. We're finally cutting ties, and honestly, the money spent was just a waste.

The feature is nice and fit with our needs. In addition, i like the support team that responsive to my request.

Webrex has been an absolute game-changer for my shop. It’s not just easy to use—it’s incredibly versatile. You can create everything from countdown bars to free shipping promotions, with options to fully customize the look and feel for both desktop and mobile. The ability to target specific audiences based on GEO, device, or even page source has made my campaigns so much more effective. What really stands out is how quick and effortless the setup is—no coding required! Plus, the support team is phenomenal. I ran into a small issue, and they had it resolved in under 30 minutes. If you’re looking for a tool that boosts engagement and conversions while being simple to manage, Webrex is it. Highly recommend!

The app is extremely responsive and works just as described. I wanted the "DAYS" section removed from my banner and was able to reach out to their help desk and receive help within minutes from laxmi. They were also able to troubleshoot a display issue on the product page specifically that didn't show on the other pages. Great app, great people!

No Customer Support! App Does Not Work! I've been using this app for years and it's been great, but there must have been a software update somewhere, because the app now no longer works, and the customer support is non existing. It shouldn't take a 1 star review to get someone's attention, will update if they reply.

Fantastic App with Excellent Support! Their support team is super fast and helpful! I highly recommend this app to any Shopify store owner looking for a reliable banner app and great service.

This is a great tool to automate switching announcements across multiple markets. It is very fast to use.

This has been an excellent app for us. Highly customizable, multiple options and support has always been excellent with any queries!

This app is exactly what we were looking for to announce promotions and news to our customers, and to schedule those announcements instead of adding and removing manually. The few issues we had (regarding font and bar placement) were quickly and perfectly by the support team.

Easy to use with rich functionality. Have had it for 4 years and it never fails to do the job. I recently had to reach out to their support team with an issue and I was amazed that they patched it up in literally a matter of minutes. I couldn't believe it. Excellent job, guys.