Shipr for Amazon FBA / MCF logo

Customer reviews: Shipr for Amazon FBA / MCF

Develop by Thalia Tech

Reviews (26)

Overall rating
4

What Merchants Think

"Shipr for Amazon FBA / MCF" receives mixed feedback from merchants. Many users appreciate its intuitive interface and reliable customer support, highlighting its effectiveness in handling orders and managing inventory across multiple platforms. However, some users report synchronization issues and inadequate support during technical difficulties.

Key Strengths

  • Intuitive graphical user interface.
  • Quick and supportive customer service.
  • Efficient setup process.
  • Customization and functionality in order management.
  • Reliable synchronization with multiple platforms, such as Amazon, eBay, and Shopify.
  • Effective stock management across different locations.

Common Concerns

  • Occasional synchronization failures with orders and tracking numbers.
  • Slow loading times and app performance issues.
  • Unreliable customer support response for some users.
  • Lack of support for certain advanced fulfillment features.
  • Issues with integration when using upsell or post-purchase apps.

Final Thoughts

Overall, "Shipr for Amazon FBA / MCF" is a valuable tool for managing inventory and orders across various sales channels. Its intuitive design and responsive customer service are highly praised by users. While it has proven to be a robust solution for many, a few users have encountered significant technical issues that affect their business operations. With ongoing improvements and support, it remains a solid choice for sellers using Amazon FBA and MCF services.

TIKITAKA

Dec 03, 2024  on Shopify

This graphical user interface is designed to be very intuitive and easy to use, making operations simple and fast. The customer support team's response speed is impressive; they always quickly resolve my queries and issues. The setup process of this system is the most concise and logical I have ever encountered, greatly simplifying my workflow. This team is fantastic; their products are highly professional and provide us with great assistance. Additionally, their after-sales service is excellent, making them a very professional team.

metaFox.eu

Sep 08, 2024  on Shopify

Easy GUI Fast with customer support The easiest and logical setup that I have seen so far ;) I requested that the fulfillent shoud be done on "fulfilment order" level and not on "order" level and they are working on it. Currenly no app supports this and this would be an absolute game changer in terms of automation for any seller that has multiple shopify warehouses and uses FBA MCF as one of them!

HYKLE

May 07, 2024  on Shopify

Using the app for 5-6 months now and it constantly doesn't work. 1. Now, it doesn't sync ANY ORDERS for the last 3 days. 2. On the top of this, it does NOT add any tracking number upon fulfilment. 3. Constantly loading slowly or not loading at all. 4. Support is useless 5. Does not sync the right quantities when upsell or post purchase app is active. If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers..

PROIRON

Dec 04, 2023  on Shopify

Have been using this app for almost 2 years. Basically no big problems. It can satisfied my needs. Recently I sent a suggestion to them, they added the function as I suggested in 2 days. This is what I did not expect, a big suprise. Thanks.

Remotes Remade

Aug 02, 2023  on Shopify

Amazing app. They provided service even when the emails where in my spam box.. they are so kind. Amazing amazing it works so well and has so many functions and customizability

Number 9 Fashion

Oct 15, 2021  on Shopify

Rock solid! Too many people download an app, install it and rate it right away. Those reviews are useless. I've been using this app for a while now and have pushed almost 400 orders through it to FBA. We use shopify as our single source of truth and FBA for fulfilment. We sell and sync to Amazon, eBay, Facebook, Pinterest and Google shops. And this app has worked perfectly. We've had SKU's stored in two locations and never has stock count between any location been mixed up, regardless of the channel used to sell or if FBA or merchant fulfilled. There isn't much to an app like this - but it's role is critical. Stock count errors piss off customers, cause added costs to reputation with customers and seller channel as it directly relates to your performance as a seller. I tried a few apps and here is the thing, some were so complicated and finicky that I could not trust them. For a mission critical role like managing stock levels across channels and fulfilment you need KISS. I am not using auto fulfilment yet, though I will soon. Also their support is great and importantly they =understand FBA= in as much detail (or more) than Shopify - which is critical.

MIERSPORTS

Jun 08, 2021  on Shopify

I highly recommend this app. Saved me a lot of time. The customer service was also very patient and helped me solve the problem. It would be perfect if it can support multiple US Amazons

elara-onlineshop

Feb 05, 2021  on Shopify

We use this app, because it can handle also orders, that are created from third party apps (ebay etc.). We use shipr in AUTO mode and it works fine. Of course you need also the right setting in shopify (as described in the shipr docs). The support is excellent. Just email them.

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