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Ping: Order Updates with Alexa logo

Ping: Order Updates with Alexa

Develop by Shopify

$1.99-$15.99

/ Month
7 Days Free Trial

Customer order & delivery updates to an Alexa enabled device

Order status updates
Delivery notifications
Voice command tracking

About Ping: Order Updates with Alexa

Synctrack Order Tracking Page logo
(57 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Allow your customers to ask their Alexa device for updates on their order from your store.

The number of households with an Alexa device is the highest it's ever been. Give your customers more control with Ping: Order Updates with Alexa. Ping gives your store a new superpower. Your customers can ask their Alexa device, 'where's my delivery' to get an up to date status on their order. From dispatch to delivery. Alexa devices can also receive notifications for key parts in the delivery. Install Ping: Order Updates with Alexa today.

The number of households with an Alexa device is the highest it's ever been. Give your customers more control with Ping: Order Updates with Alexa. Ping gives your store a new superpower. Your customers can ask their Alexa device, 'where's my delivery' to get an up to date status on their order. From dispatch to delivery. Alexa devices can also receive notifications for key parts in the delivery. Install Ping: Order Updates with Alexa today. more
  • 'Where's my delivery?', up to date order status
  • 'Ping, your order will be delivered today' & more notifications
  • Advanced order tracking in customers' Alexa devices

Pros

  • Provides an easy way for customers to get up-to-date order status through Alexa-enabled devices
  • Increases customer control and engagement with their orders
  • Customers can receive real-time notifications for key parts of the delivery process
  • Potential to improve customer satisfaction by providing timely information
  • Simple installation process for stores

Cons

  • Relies on customers having an Alexa device, limiting reach to non-Alexa users
  • Dependent on accurate data from the store's order tracking system
  • Potential privacy concerns with using voice-activated devices for order tracking
  • May require additional customer support if there are issues with Alexa integration
  • Customers who are not tech-savvy may find it difficult to use initially

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