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Customer reviews: Ako Loyalty Retargeting CRM

Develop by Akohub

Reviews (218)

Overall rating
4.9

What Merchants Think

The perception of "Ako Loyalty Retargeting CRM" among merchants is predominantly positive. Users have consistently praised the app for its comprehensive and user-friendly features, especially highlighting the effectiveness of the customer support team led by Joanne. The app has proven to be a game-changer for several businesses, particularly in managing loyalty programs and enhancing customer engagement. Despite a few issues experienced during setup, merchants have expressed satisfaction with the improvements and continuous support provided.

Key Strengths

  • Comprehensive and customizable loyalty features
  • User-friendly interface and straightforward setup process
  • Efficient and professional customer support, notably from Joanne
  • Effective for engagement and retargeting strategies
  • Flexible and clear membership management system

Common Concerns

  • Initial usability issues in earlier versions of the app
  • A few users experienced incomplete downloads or blank screens
  • Some reviewers noted that more detailed documentation or descriptions would be beneficial

Final Thoughts

"Ako Loyalty Retargeting CRM" is generally well-received, with merchants highlighting its powerful features and exceptional support team. The app's ability to enhance customer loyalty and engagement through its customizable options and user-friendly layout is frequently cited as its primary strength. While a few minor technical concerns were reported, the consistent praise for the support team, especially for their dedication and assistance, suggests that the app is a worthy investment for businesses looking to enhance their loyalty programs and customer interactions on Shopify.

NN Vapor

Sep 12, 2024  on Shopify

AKOHUB is truly an efficient company with a high level of responsibility towards its clients! No matter what time or what kind of issue I raise, Joanne from AKO never disappoints. She responds quickly, provides solutions to problems, and even offers additional valuable suggestions. From their developed workflow processes to Joanne informing me about their membership loyalty program, I was immediately impressed by the basic program features. I didn’t hesitate to switch from Smile.io to Akohub Marketing. During the setup process, Joanne was incredibly helpful. Currently, our team manages three Shopify stores, and thanks to Joanne’s excellent support, Ako is our top choice for the loyalty programs of all three stores. Having worked with many program developers, I can say they are impeccable, which has led to my high level of trust in Akohub. I look forward to AKO developing more useful features! If you are still hesitating, Akohub Marketing is definitely the top choice for a comprehensive loyalty program app in the Shopify App Store, with features that integrate with social media to boost sales!

Jeidi

Sep 08, 2024  on Shopify

窗口Joanne總是很有耐心,各種疑難雜症皆會協助處理

紀物書館+JiWu Bookstore

Sep 05, 2024  on Shopify

Joanne from customer service is so nice. She basically assists us on all questions, and also help us to develop many new or testing functions. We are really appricated Ako's supports on our business.

毛掌櫃maoookeeper

Aug 27, 2024  on Shopify

讚讚的服務 推推好用^^

HODA

Aug 13, 2024  on Shopify

This app truly impressed me! Not only does it offer powerful and diverse features that meet all our needs for membership management, but the customer service is also exceptional. Special shoutout to Lala, who is not only kind and beautiful but also very professional and patient. She helped us smoothly resolve all our issues. Whether it was technical questions or feature requests, she responded quickly and provided effective solutions. This app is definitely worth serious consideration for any store.

Prospecs Taiwan

Aug 12, 2024  on Shopify

This app is excellent, especially for Mandarin Shopify stores! Carolina has been incredibly helpful during the transition and installation process, and she responds quickly when issues arise. Highly recommended!

羅技 Logi 網路旗艦店

Aug 08, 2024  on Shopify

AKO MARKING在管理會員制度上非常人性且多元,而且開發團隊非常專業, 除了提供專業的軟體還能客製化個別需求,整個專案上溝通明確又快速, 而且開發團隊還會有貼心的影片、文章教學,讓在對客戶管理上能有更多元的 方式經營,還在找會員管理的APP嗎,試用AKO MARKING後就會知道它很棒囉

gudgood

Aug 07, 2024  on Shopify

The interface of this app is crystal clear! 100% recommended.

Prepara 沛樂生活

Aug 06, 2024  on Shopify

Great app, highly recommend especially for mandarin shopify store!! Joanne has been very helpful during the transition and installing process, also provided quick responses when encountering issues.

波方生活

Jul 21, 2024  on Shopify

謝謝Joanne超級熱心的協助!!!!

PieceRelax

Jul 21, 2024  on Shopify

Ako Loyalty is an excellent Shopify app. It's easy to use and offers various loyalty program options, helping us enhance customer loyalty and engagement!

catslife.tw

May 29, 2024  on Shopify

功能性很齊全 且都非常容易使用,管理功能上也很容易上手 非常推薦可以購買的APP 且顧問也都很有耐心貼心的教學 遇到問題也給予很快速的回覆 整體感受非常良好 The app has comprehensive features and is very easy to use. The management functions are also easy to get started with. I highly recommend purchasing this app. The consultants are very patient and thoughtful in their teaching. When encountering issues, they provide quick responses. Overall, the experience has been very positive.

小草作 Grassphere

May 23, 2024  on Shopify

This app (Ako Loyalty Retargeting CRM) allows us to customize membership benefits and to enhance engagement based on consumer behavior and local market needs, providing a thoughtful service for brand owners. Good and prompt tech support as well.

lips-hci

May 23, 2024  on Shopify

免費使用裡面的social login功能,很讚

ME30

Mar 11, 2024  on Shopify

Joanne from the staff is exceptionally helpful and always eager to find solutions for us. Additionally, the app is incredibly user-friendly. I highly recommend it!

Moon Peach

Jan 18, 2024  on Shopify

試用過很多會員制系統與點數系統,發現功能最精實也最合乎使用的就是這款 1.串接系統直覺且保有彈性 2.費用合理 3.有問題找得到人,回應速度1-2天內 4.顯示上不會影響使用者購物體驗,實際使用後確實提升轉換率 另外感謝專業的Joanne提供協助,還幫助我再將應用程式與FLOW做到更好的自動化,真的大力推薦Joanne ---- I have tried many membership systems and point systems, and found that this one has the most sophisticated functions and is the most user-friendly. 1. The series connection system is intuitive and flexible 2. The cost is reasonable 3. If you have any questions, you can find someone, and the response speed is within 1-2 days. 4. The display will not affect the user's shopping experience, and it will indeed increase the conversion rate after actual use. In addition, I would like to thank the professional Joanne for her assistance and helping me to better automate the application and FLOW. I highly recommend Joanne.

ButterCup Accessory奶油杯銀飾

Sep 12, 2023  on Shopify

Akohub has designed the membership system's features perfectly and continues to strengthen its focus on localization applications! Whenever I raise an issue, they proactively resolve it and consistently track my subsequent status. Especially Joanne Chai, she is the best service I have ever encountered in my life! Always actively helping me solve problems, not only limited to the services they provide but also assisting me in resolving issues encountered when using Shopify again. Whether you are a Taiwanese business or not, I highly recommend using Akohub's services!

SMOOSY

Aug 27, 2023  on Shopify

I had an amazing experience with Ako's service. The staff was incredibly professional and their attitude was exceptional. They went above and beyond to cater to my needs and were always ready to assist. Especially Joanne's help. Not only explained the functions of the app twice for me in detail.When I was too busy to set up the membership system, she also kindly assisted me in sorting out the content settings of the membership system and helping me complete the initial settings.I am really grateful for her ability to let me can quickly start using the membership system and other functions.She was always there to help me with any issues I had after starting to use the app. After having the membership function, it has successfully attracted many old customers to come back to the website.I highly recommend their service for their outstanding professionalism and exceptional customer care.

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