AE Plus lets customers edit and cancel their own orders after checkout, without contacting your support team. Shoppers can update shipping addresses, change variants, and adjust quantities directly from the order status page. When a customer wants to cancel, AE Plus offers store credit or suggests an alternative product to retain the sale. Merchants set the editing window, customize cancellation reasons, and review every change in a real-time activity feed.

• Customers self-edit shipping address, variants, and quantity after checkout
• Self-serve cancellation portal with customizable reasons and rules
• Store credit refunds with bonus incentives instead of cash chargebacks
• AI-suggested product swaps offer alternatives before a customer cancels
• Real-time activity feed tracks every order edit and cancellation request