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Customer reviews: Advanced Cash on Delivery

Develop by Shopify
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Reviews (128)

Overall rating
1.9

What Merchants Think

Merchants using the "Advanced Cash on Delivery" app have mixed feedback. While some appreciate its features like easy setup and fraud prevention, many have reported functionality issues and recurrent problems. The app seems promising but lacks certain features and consistency in its performance, leading to frustration among users.

Key Strengths

  • Easy setup process
  • Verification mechanisms
  • Fraud prevention capabilities

Common Concerns

  • Recurring malfunctions, especially with hiding and showing payment options
  • Lack of important features like user blocking for fraud prevention
  • Issues with order and price limit settings not saving or applying correctly
  • Glitches leading to the app crashing or not opening properly
  • Problems with COD option disappearing or not accepting payments
  • Compatibility issues with browsers like Safari and Firefox

Final Thoughts

The "Advanced Cash on Delivery" app offers valuable functions for handling cash on delivery in Shopify; however, its current state suffers from significant issues and missing features. Merchants benefit from its ease of use and preventive measures against fraud, but recurrent technical hurdles and lack of key functionalities hinder its reliability and overall satisfaction. The development team would do well to address these concerns to improve user experience and app performance.

Coloressence Cosmetics

May 02, 2024  on Shopify

Last 10 days i have issue with Advanced Cash on Delivery app that in shipping method COD option not showing and Support executive not resolved this issue last 10 Days

PositiveGems

Apr 27, 2024  on Shopify

Shopify's Advanced Cash on Delivery App is malfunctioning again, this issue recurs annually. Typically, when a customer selects an online payment method for shipping, the Shopify COD app should automatically hide the COD option. Conversely, if a customer chooses the cash on delivery option for shipping, the app should hide the online payment method. This functionality is essential for the app's operation. However, currently, the app is failing to hide any options, allowing customers to exploit the free shipping option for COD orders, which is intended solely for prepaid orders. For COD orders, we charge a flat rate of INR 100 per order. Due to this malfunction, customers are placing COD orders with free shipping, leading to financial losses for us. A major issue is that Shopify does not allow the same functionality for third-party apps in the Shopify App Store, leaving us without any alternative solutions.

Tura Turi

Apr 27, 2024  on Shopify

The app is suddenly allowing express orders to be placed as COD. This wasnt the case earlier but no filter is working now.

Halo Fashionwear

Apr 26, 2024  on Shopify

I am having an issue where COD Orders can choose EXPRESS SHIPPING, Before this issue it was not like that, EXPRESS SHIPPING can be provided for only PREPAID orders. I am having this issue where I cannot choose certain Shipping method for certain payment method I am facing this issue for 6hrs ago If anyone could help????

DiraByDimple

Apr 20, 2024  on Shopify

I've set the COD limit between 0 and 10,000 INR. But still users can place orders above 10,000. Can you please help.

Jane's Crown

Apr 12, 2024  on Shopify

Lot of glitches in the app, basically when you setup you cannot save the changes so I dont know why does this app even exist as its not useable

Iyzar

Apr 01, 2024  on Shopify

Advanced Cash on Delivery is a great Shopify app for COD with easy setup, verification, and fraud prevention. However, it lacks a crucial feature: user blocking. This is a major drawback for stores dealing with COD fraud. Improvement Idea: Implement user blocking to prevent repeat offenders and suspected fraudsters from placing COD orders. While valuable, Advanced Cash on Delivery could be even better with this addition. I recommend it to other stores, but urge the developers to prioritize user blocking functionality.

Powernoms

Jan 27, 2024  on Shopify

Worst service and worst app. The different fees for COD based on order price does not work. COD option vanishes altogether.

Net Basket

Jan 02, 2024  on Shopify

Not Able to set purchase limit amount for the product. After setting the min & max amount settings it also not work

Mebadass

Dec 27, 2023  on Shopify

Not Working for Us, Tried a few methods mentioned in other Reviews but nothing is working for us, actually after activation of this app, COD option all together not coming on Check-out page. Tried Deactivation of Pre-Paid payment gateway but not working for us!

Bahurupa

Dec 07, 2023  on Shopify

Everytime someone places 3 product order it shows addredd issue. This happens only for 3 produts in cart

Myaara

Nov 04, 2023  on Shopify

Highly Usable App ! Keeps crashing and does not even open. How do I do settings when the app doesnt even open? Please setup a Meeting to sort this issue. I have 2 stores

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