Addresyo Lock

Develop by Shopify

$10

/ Month

7 Days Free Trial

Keep default address unchanged to avoid customer confusion

Safe data handling

Prevents address changes

Triggers on order

Uses flow functionality

About Addresyo Lock

Launched Dec 18, 2023

Built by Shopify

Address

Maximilian Volkenborn und Max Merissen GbR, Zur Wassermühle 4, Xanten, 46509, DE

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

When placing an order, fix the billing address to the default address.

This app is for merchants who don't want Shopify's default behavior of automatically updating the customer's default address to the shipping address. It triggers upon an order and updates the customer's default address to the billing address. It utilizes customer information like address, name, and phone number, securely stored on Shopify's servers, with the app not retaining any information. Manual changes to customer addresses or edits to default addresses are possible.

Prevents changes to the default address on orders.
Easy to use because it works as part of the Flow functionality.
Safe to use as it does not store customer information.

Pros

Prevents changes to the default address on orders, minimizing customer confusion
Easy to use because it works as part of the Flow functionality
Safe to use as it does not store customer information
Functionality is described as necessary and sufficient based on user reviews
Provides good customer support for setting-related questions

Cons

Limited user reviews available make it difficult to fully assess long-term performance
Dependence on Shopify’s servers for storing sensitive customer information may still pose a risk if those servers are compromised

Top Helpful Reviews

もりもとオンラインショップ

Dec 08, 2024 on Shopify

本アプリ実装後、新規のお客様からのお問い合わせは激減しました。問合せへの対応も早く、大変助かりました。

ogawa coffee

Jul 29, 2024 on Shopify

記載されている内容でしっかり稼働します。使い始めたところではあるので、期待通りお客様の注文間違いが減るかはまだわかりませんが、機能に関しては必要十分です。設定周りで質問を送りましたが、丁寧に対応していただき大変助かりました。

ボクモワイン

Mar 16, 2024 on Shopify

当店では、顧客に対して郵送によるお知らせを送る場合があるのですが、顧客のデフォルト住所が最新の配送先に上書きされてしまうというShopifyの動作に悩まされてきました。しかしこのアプリを使うことでそれが防止され、目視による郵送先住所変更の負担が軽減されました。ただし（これもShopifyとAmazon Payの仕様の問題ですが）Amazon Pay利用時の挙動には注意が必要です。