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Customer reviews: Clearer.io Address Validator

Develop by RoboTurk

The Shopify Address Validator app helps merchants reduce failed deliveries by verifying shipping addresses in real-time. This review covers its features, pricing, and user feedback to help you decide if it’s the right solution for your store.

Reviews (189)

Overall rating
4.7

What Merchants Think

Overall, merchants provide positive feedback on "Clearer.io Address Validator", particularly praising its effectiveness in standardizing addresses and the excellent customer support delivered by the team. While the app generally meets expectations, some users encounter functionality limitations that impact their satisfaction.

Key Strengths

  • Exceptional customer support, particularly highlighting Osmand's quick and helpful responses.
  • Effective address correction and standardization, saving time and reducing errors during the shipping process.
  • Ease of installation and integration, with the app being easy to navigate and use.
  • Proactive support team providing detailed instructions and assistance even without being prompted.

Common Concerns

  • Functionality issues such as failing to enforce specific address rules (e.g., house number inclusion and character limits).
  • Pricing structure dissatisfaction, specifically the cost based on overall order volume.
  • Desire for additional features, such as A/B testing capabilities.
  • Inconsistencies in update notifications and new feature implementations.

Final Thoughts

"Clearer.io Address Validator" is well-received for its supportive customer service and ability to streamline address validation. However, some technical constraints and pricing concerns highlight areas for potential improvement. Overall, the app proves to be a useful tool for businesses seeking to minimize address errors and enhance their shipping processes.

Legona-DE

Mar 25, 2024  on Shopify

ZBiotics

Jan 22, 2024  on Shopify

Their support team has always gone above and beyond expectations when diagnosing unexpected issues that and helping our team understand how to use their product most effectively. My one wishlist feature would be some sort of A/B testing that would allow us to measure the impact of address validation on checkout.

Nili Lotan

Jan 08, 2024  on Shopify

Osmand was really helpful in answering all of the questions I had! Great customer service and very knowledgeable in all things about the app.

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