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Customer reviews: Clearer.io Address Validator

Develop by RoboTurk

Reviews (232)

Overall rating
4.7

What Merchants Think

Overall, merchants provide positive feedback on "Clearer.io Address Validator", particularly praising its effectiveness in standardizing addresses and the excellent customer support delivered by the team. While the app generally meets expectations, some users encounter functionality limitations that impact their satisfaction.

Key Strengths

  • Exceptional customer support, particularly highlighting Osmand's quick and helpful responses.
  • Effective address correction and standardization, saving time and reducing errors during the shipping process.
  • Ease of installation and integration, with the app being easy to navigate and use.
  • Proactive support team providing detailed instructions and assistance even without being prompted.

Common Concerns

  • Functionality issues such as failing to enforce specific address rules (e.g., house number inclusion and character limits).
  • Pricing structure dissatisfaction, specifically the cost based on overall order volume.
  • Desire for additional features, such as A/B testing capabilities.
  • Inconsistencies in update notifications and new feature implementations.

Final Thoughts

"Clearer.io Address Validator" is well-received for its supportive customer service and ability to streamline address validation. However, some technical constraints and pricing concerns highlight areas for potential improvement. Overall, the app proves to be a useful tool for businesses seeking to minimize address errors and enhance their shipping processes.

Crossrope

Feb 11, 2025  on Shopify

Works well with Shopify's 1-page checkout. Customizable to fit your store and if you have any issues, support has been great so far. Shout out to Osmand for helping us with a recent address issue!

GameGuard Ordering Portal

Jan 07, 2025  on Shopify

Support is fantastic. I had an issue I needed to be resolved promptly. Osmand from support E-mailed and guided me towards a solution within 5 minutes. Quite impressive.

Charles David

Dec 19, 2024  on Shopify

Osmand is very helpful and quick to resolve any questions, providing easy directions for us to follow on updates we may need - with the ever changing technology, APPS, etc - we find there is always updates we might not realize and we find there is a quick resolution we are able to implement --

Eurotech NZ

Sep 26, 2024  on Shopify

So far so good, seems to help with address correction saving time and may encourage customers to select the correct shipping option. I'd love to see this app provide a correct cut and paste into a shipping label printer with capitalization - here in New Zealand we have to manually edit each label

AmericanPlus

Aug 11, 2024  on Shopify

This app has been quite helpful in standardizing addresses. We have it operating post checkout - the customer has the opportunity to select the corrected address on the order confirmation page. Overall, I am happy with the results. I would use it again and recommend it to others.

Gratsi

Jul 23, 2024  on Shopify

Very grateful for their support team who reached out to us proactively regarding an issue with our implementation. Great support overall, timely responses with detailed instructions and custom data pulls when requested. App is easy to install and works great so far with Checkout Extensibility.

Glam-Aholic Lifestyle

Jul 11, 2024  on Shopify

Needed assistance with setting up a factor on our account/plan to move forward with an UPS integration, chat stated 15 minutes or less. Someone joined within 5 minutes and immediately solved my matter and gave clear, simple and great instructions ! Thank you so much.

Jenni Kayne

Jul 09, 2024  on Shopify

Happy with the app, works well for us. Useful for some of the customizations we need and great support.

Air Gaming

Jan 27, 2024  on Shopify

The app simply does not work. I have two main things set which are to make sure customers include a house number and to not allow a address to be over 40 characters. This app is still charging me money and is not doing these things.

ZBiotics

Jan 22, 2024  on Shopify

Their support team has always gone above and beyond expectations when diagnosing unexpected issues that and helping our team understand how to use their product most effectively. My one wishlist feature would be some sort of A/B testing that would allow us to measure the impact of address validation on checkout.

Nili Lotan

Jan 08, 2024  on Shopify

Osmand was really helpful in answering all of the questions I had! Great customer service and very knowledgeable in all things about the app.

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