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Customer reviews: Proveway PayPal Tracking Sync

Develop by Proveway

Reviews (380)

Overall rating
5

What Merchants Think

The "Proveway PayPal Tracking Sync" app is generally well-received by merchants, who particularly appreciate its ability to seamlessly integrate tracking information with PayPal and Stripe. Many users highlight the exceptional customer support they receive, noting specific team members for their professionalism and helpfulness. Overall, the app is considered essential for businesses using Shopify and dealing with payment processors, helping to avoid fund holds and enhance store compliance.

Key Strengths

  • Seamless PayPal and Stripe tracking integration
  • Outstanding and responsive customer service
  • Helpful guidance on website compliance and improvements
  • Ease of setup and user-friendly interface
  • Quick resolution of payment holds

Common Concerns

  • Pricing can be a concern for some merchants
  • Limited email updates without status changes
  • App's comprehensive features may require initial guidance

Final Thoughts

The "Proveway PayPal Tracking Sync" app is a highly regarded tool for Shopify store owners looking to enhance their order management and payment processing capabilities. With its efficient syncing between PayPal and Stripe, coupled with top-tier customer service, it has become a vital app for many merchants. While there are some concerns about pricing and feature understanding, the overall feedback underscores the app's value and effectiveness in addressing payment processing challenges.

Milkare

Apr 27, 2024  on Shopify

Very good application, transmits all follow-ups on time And very good customer support, Vijaya was able to check my site for PayPal and Stripe standards

Préstigebags

Apr 22, 2024  on Shopify

Everything works perfectly. Great Support Team. Will use it on every single of my Stores to ensure my Cashflow is not interrupted. Special thanks to Shruti from the Support Team! :-)

Silence Keep It Private

Apr 19, 2024  on Shopify

thanks for your review and quick explanation syeda

Micotix

Apr 18, 2024  on Shopify

support are so helpful Good app for paypal money hold issue

MDARI

Apr 18, 2024  on Shopify

The support team is really helpful. You get reply within 5-10 mins. Syeda from support team, really helped me in verifying my website

Epic Design Pads

Apr 16, 2024  on Shopify

Great customer support! Shruti is very helpful and quick to answer my questions.

BOFLE

Apr 16, 2024  on Shopify

Vijaya helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well

TheTrendHome

Apr 15, 2024  on Shopify

SHruti was a great help and I can 100% recommand this service

GNexus

Apr 14, 2024  on Shopify

I am so glad I found this app. This will help me to avoid bans from PayPal. Great customer service. Syeda was able to help make sure my store was compliant with PayPals guidelines. She was very professional and helpful.

Rosland Ridge

Apr 10, 2024  on Shopify

Syeda helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well :)

MAYANIME

Apr 08, 2024  on Shopify

Amazing staff and support ! Recommend 100%

Crit Eye Gadgets

Apr 05, 2024  on Shopify

As soon as I installed the app I got assisted with everything. Thanks to Shruti(assistant) I fixed everything that was wrong with my page and manage to connect my account to the app.

SunnysPerlen

Apr 02, 2024  on Shopify

Absolutely wonderful customer service from "Shruti". very helpful.

tailsandpets

Apr 01, 2024  on Shopify

I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Shruti was a great help overall. Thank you!

CalmaBuddy

Apr 01, 2024  on Shopify

alenyo.com

Mar 30, 2024  on Shopify

Tolle App und außerdem guter und netter Support! Ich hatte Shruti als Support und sie war äußerst freundlich und und musste nicht lange auf eine Anwort warten. Sie ist auf alle meine fehlenden Sachen eingegangen und hat mir geholfen, Informationen zu vervollständigen um keine PayPal-Hold zu bekommen! Kann ich sehr empfehlen! :)

TLZ DE

Mar 30, 2024  on Shopify

Thank you for the good service - Vijaya!

ALAURA

Mar 28, 2024  on Shopify

I highly recommend this app! it's a time saver & no more struggles with uploading tracking numbers every time or hiring someone else doing it! Also, i got a full FREE assistance from their customer service, Syeda was lovely and gave me a review of my store so i can avoid all bans from PayPal

Belle Scribe

Mar 26, 2024  on Shopify

This app is a game changer and the support team is incredibly good. Syeda in particular really helped me understand everything and get me started asap. Highly Recommend!

Lootario

Mar 26, 2024  on Shopify

very usefull app, great customer support.

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