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Customer reviews: Proveway PayPal Tracking Sync

Develop by Shopify

Reviews (146)

Overall rating
5

What Merchants Think

The "Proveway PayPal Tracking Sync" app is generally well-received by merchants, who particularly appreciate its ability to seamlessly integrate tracking information with PayPal and Stripe. Many users highlight the exceptional customer support they receive, noting specific team members for their professionalism and helpfulness. Overall, the app is considered essential for businesses using Shopify and dealing with payment processors, helping to avoid fund holds and enhance store compliance.

Key Strengths

  • Seamless PayPal and Stripe tracking integration
  • Outstanding and responsive customer service
  • Helpful guidance on website compliance and improvements
  • Ease of setup and user-friendly interface
  • Quick resolution of payment holds

Common Concerns

  • Pricing can be a concern for some merchants
  • Limited email updates without status changes
  • App's comprehensive features may require initial guidance

Final Thoughts

The "Proveway PayPal Tracking Sync" app is a highly regarded tool for Shopify store owners looking to enhance their order management and payment processing capabilities. With its efficient syncing between PayPal and Stripe, coupled with top-tier customer service, it has become a vital app for many merchants. While there are some concerns about pricing and feature understanding, the overall feedback underscores the app's value and effectiveness in addressing payment processing challenges.

Callen Ford

Nov 02, 2025  on Shopify

Thank you Najmus, friendly and professional guy :)

WonderKidz Gifts

Oct 31, 2025  on Shopify

Good guidance with store review and setting up the app.

The Son Of Lilith

Oct 14, 2025  on Shopify

the customer support is very helpful!

Hudson Ridge

Oct 03, 2025  on Shopify

Najmus helped me out with multiple stores, he is a great help! The app is also very valuable in preventing bans and holds.

Trendigo

Sep 22, 2025  on Shopify

ik maak gebruik van zowel de bundel pakketen als de tracking en ben vrij positief met de ervaring tot nu toe en zal nog wel even gebruik er van maken :) en altijd vriendelijk en netjes geholpen door het team en Vijaya doet ook goed haar werk:)

CoSatoshi

Sep 08, 2025  on Shopify

Very helpful customer service from Najmus.

XGuidance

Sep 03, 2025  on Shopify

Great experience with Shruti , she help me verry fast . thank you Shruti

Bormioli Luigi

Aug 20, 2025  on Shopify

great price and great support, thanks to Shruti

Thinkie Toys

Aug 11, 2025  on Shopify

Shruti was very helpful. The compliance checklist is very handy as well! Looking forward to increase PayPal trust. Thank you Shruti!

MD ART

Aug 08, 2025  on Shopify

Thanks to the Shruti for helping me comply with Paypal and hopefully get back my money.

Harriet Ark

Jul 29, 2025  on Shopify

We had fast and professional service from Gourav. He quickly identified and resolved the issue. We truly appreciate his efficiency, knowledge, and clear communication throughout the process. It made a potentially stressful situation easy and smooth. Great experience overall.

Urban Ridge

Jul 23, 2025  on Shopify

Shivani was incredibly helpful and resolved my issue quickly. She’s kind, responsive, and clearly knows what she’s doing. Really appreciate the support — great experience overall.

Seraphina Treasures

Jul 12, 2025  on Shopify

I had an amazing experience with the Proveway team, especially Vijaya. She guided me through the entire setup process with clear and patient support. Thanks to her help, my store is now fully compliant and the tracking integration works perfectly. If you're serious about protecting your PayPal account, this app is a must — and the support is top-notch. Thank you, Vijaya!

Racivvv Arts

Jul 04, 2025  on Shopify

Very Helpful

NueWalk

Jul 04, 2025  on Shopify

I had an excellent experience with the support team, especially Najmus. He was extremely helpful, professional, and quick to respond to all my questions. The level of service exceeded my expectations and made the whole process smooth and stress-free. Highly recommended!

Vondic

Jul 01, 2025  on Shopify

Shruti was very kind and helped me with what I had to improve on my website to get my money on paypal back. Responded fast also!

Softly

Jun 29, 2025  on Shopify

Super fair price! The support agent Najmus is super fast, puts in effort, and helps me really well.

Evercore

Jun 28, 2025  on Shopify

i had a great review from Shruti. she helped me tackle what is missing in my website in order to be more compliant with Paypal. Great service !

sihralhazz

Jun 21, 2025  on Shopify

I had an amazing experience with the Proveway team, especially Shivani She guided me through the entire setup process with clear and patient support. Thanks to her help, my store is now fully compliant and the tracking integration works perfectly. If you're serious about protecting your PayPal account, this app is a must — and the support is top-notch. Thank you, Shivani!

Nuude Tape

Jun 19, 2025  on Shopify

Excellent customer care experience. Shruti guided me step by step and explained all the app's features in detail

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