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Customer reviews: Accessibly

Reviews (28)

Overall rating
4.8

What Merchants Think

Overall, merchants find the app "Accessibly" to be a valuable tool for ensuring ADA compliance and improving website accessibility. The app is praised for its ease of use, quick setup, and exceptional customer support. However, there are some concerns regarding compatibility issues and additional costs for certain features.

Key Strengths

  • Easy to use and set up
  • Excellent customer support, with rapid responses and helpful assistance
  • Effective for ensuring accessibility compliance
  • Wide range of features to enhance website accessibility

Common Concerns

  • Compatibility issues with the Shopify platform and popular screen readers
  • Additional costs for basic accessibility features such as text-reading

Final Thoughts

The "Accessibly" app receives high praise from merchants for its effectiveness and support in achieving accessibility compliance. Despite some challenges with compatibility and additional costs, it is widely recommended for its user-friendliness and comprehensive support. Ultimately, it is considered a valuable tool in enhancing website accessibility.

Animetal Prints

May 25, 2024  on Shopify

Unreliable updates. App fails to keep up with Shopify platform updates, leading to compatibility issues and disruptions in accessibility features

Always Buy

May 23, 2024  on Shopify

Lacks compatibility. Not compatible with popular screen readers, rendering it ineffective for visually impaired users

Collyer's Mansion

Aug 03, 2023  on Shopify

Exactly what we needed! And the team there is phenomenal. Everyone should use this for their ADA Compliance.

Shop Pelican Coolers

Jul 19, 2023  on Shopify

Very happy with the app, especially the quick and responsive customer support! Easy to use and easy to install

BulbAmerica

Nov 22, 2022  on Shopify

Great experience with this app. User-friendly UI for both mobile and desktop and helps our website achieve Accessibility requirements. The support team is amazing with their hands-on assistance for any issues that come up.

Blooming Intimacy

Jan 25, 2022  on Shopify

I like this app, but if you want the app to read the text it cost $20 per month that's too expensive for small businesses, your app is supposed to be accessible and not limiting needed options as reading. I understand if you want to customized the app they can add a cost for that option but for basic stuff that's unfair.

Ecuador

Jan 25, 2022  on Shopify

It's a great APP that works perfectly and customer service team is exceptional. Also installing the APP with very easy. Thanks!

FORYOURLEGS.COM

Feb 20, 2020  on Shopify

Exactly what I was looking for to assist in ensuring accessibility compliance. They've also been very helpful in assisting me customize things so it meets our site needs. Highly recommended.

Rumpl

Feb 19, 2020  on Shopify

Super helpful team! Very responsive and can implement quickly and as needed. Thank you, Kaspars, for all of your help!

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