Review Collect by Scaly is an innovative app designed to enhance customer feedback for your Shopify store using a pioneering SMS-based approach. By engaging customers directly after their purchase, the app significantly increases the rate of responses, allowing for a richer collection of reviews. With features that enable proactive management of negative feedback, it helps maintain and even improve customer satisfaction. The app's multiplatform capability ensures your store's enhanced presence on review sites like Trustpilot and Google, ultimately boosting overall ratings and visibility. Its user-friendly interface allows for personalized review collection, accommodating various methods such as automated and custom SMS requests, email, and more. Additionally, it offers display options for reviews, such as star ratings and testimonials, contributing to improved SEO and Google Quality Scores by featuring authentic customer reviews. Smart review routing redirects feedback below 5 stars, helping protect your brand's reputation.