SalesHQ tracks each shopper's real-time behavior (searches, product views, cart activity) to build a live intent profile, then answers questions and recommends products grounded in your actual catalog, not generic AI guesses. It proactively greets visitors, follows up on abandoned carts, cross-sells related items, and sends order status updates, all inside the storefront chat widget.

• AI chat that answers product questions using your real, live catalog data
• Tracks shopper behavior to power personalized product recommendations
• Proactive cart recovery, cross-sell, and order update messages in chat